Call Center Representative (Indian Nationals)

Abroad Work; Medina; On-site; SAR 50,000 - 59,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

Abroad Work is seeking a Call Center Representative in Medina, Saudi Arabia to handle incoming calls and assist customers with inquiries. Indian nationals are preferred; no prior experience is required as training will be provided, and a biometric passport is required.

English speaking and writing skills are essential for delivering high-quality service in a fast-paced environment. Accommodation is provided by the company, and you will join a team focused on customer satisfaction, meeting call

Qualifications

• Indian nationality with a valid biometric passport.
• Fluent in English speaking and writing.
• No prior experience required as training will be provided.
• Ability to work in a fast-paced environment and handle high call volumes.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional and timely manner.
• Resolve customer complaints or issues by investigating the root cause and providing appropriate solutions.
• Provide information to customers regarding products or services offered by the company.
• Keep accurate records of customer interactions and transactions.
• Follow communication scripts and guidelines to handle different topics during phone calls.

Skills

English fluency

Communication skills

Job description

Call center representative vacancy in Medina Saudi Arabia

Call Center Representative (Indian Nationals) We are searching for Indian nationals to join our team as Call Center Representatives in Medina, Saudi Arabia. As a Call Center Representative, you will be responsible for answering incoming calls and assisting customers with inquiries, complaints, or requests. Your main goal will be to provide outstanding customer service and ensure customer satisfaction. If you are an Indian national looking for an English-speaking job without experience but with accommodation in Medina, Saudi Arabia, then this is the perfect opportunity for you! Join our team as a Call Center Representative and provide exceptional customer service while gaining valuable skills.

Responsibilities:

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Resolve customer complaints or issues by investigating the root cause and providing appropriate solutions
• Provide information to customers regarding products or services offered by the company
• Keep accurate records of customer interactions and transactions
• Follow communication scripts and guidelines to handle different topics during phone calls
• Utilize computer systems to track, gather information, and enter data
• Meet performance metrics such as call handling time, productivity, and quality standards

Requirements:

• Indian nationality with a valid biometric passport
• Fluent in English speaking and writing skills
• No prior experience required as training will be provided
• Ability to work in a fast-paced environment and handle high call volumes
• Excellent communication skills with the ability to empathize with customers
• Strong problem-solving skills and attention to detail
• Availability to work flexible shifts including weekends and holidays if needed

We Offer:

• Competitive salary of 1300$ per month
• Accommodation provided by the company
• Opportunity for growth within the company