Call Center Agent

Madeeda Hospitals; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A healthcare provider in Saudi Arabia is seeking a Call Center Agent to join their customer service team. The ideal candidate should possess excellent communication skills and have previous experience in a call center or customer service environment. Responsibilities include addressing customer inquiries and providing support in a fast-paced setting. A high school diploma is required, with higher education considered advantageous. Candidates must have basic computer literacy and familiarity with CRM systems.

Skills

Excellent communication and interpersonal skills.

Good problem-solving skills

Patience

Ability to work in a fast-paced environment

Basic computer literacy

Familiarity with CRM systems

Education

High school diploma or equivalent

Higher education is a plus

Job description

Requirements

• Excellent communication and interpersonal skills.
• Previous experience in a call center or customer service role preferred.
• Good problem‑solving skills and patience.
• Ability to work in a fast‑paced environment.
• Basic computer literacy and familiarity with CRM systems.
• High school diploma or equivalent; higher education is a plus.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Call Center Agent

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