Business Analyst KSA

SANTECHTURE; Riyadh; On-site; SAR 150,000 - 230,000; Full time

Job summary

SANTECHTURE, a healthcare technology firm, seeks a Business Analyst to bridge business needs with technology. You will define project scope, design requirements, and set quality criteria while leading process improvements from inception to completion.

You will collaborate with leadership and development teams to prioritize work, prepare governance-ready business cases, and deliver actionable insights through data-driven analysis and robust documentation.

Qualifications

• Bachelor's degree or higher in a related field.
• 3+ years of defining and analyzing EMR/EHR business requirements, process modeling, or related testing.
• Strong ability to facilitate data and requirements-gathering sessions.
• Experience documenting and modeling activities using formal techniques.

Responsibilities

• Stakeholder & Project Collaboration: work with leadership to evaluate requests and prepare business cases.
• Business Analysis & Process Engineering: use standardized BA methods to produce high-quality deliverables.
• Data-Driven Problem Solving: baseline data and create cost-savings reports for process improvements.
• System Optimization: define requirements for improving systems to increase operating efficiency.
• Project Tracking & Reporting: develop schedules and create status reports for leadership and clients.
• Workflow Development: drive process development and manage cross-functional impacts.

Skills

Business Analysis

Data-driven problem solving

Facilitation & communication

Documentation & modeling

Process mapping

Education

Bachelor's degree in Business Management, Computer Science, Healthcare Administration

Tools

Microsoft Office Suite

Excel

Visio

PowerPoint

Job description

About SANTECHTURE

At SANTECHTURE, we are shaping

About SANTECHTURE

At SANTECHTURE, we are shaping The Future of Healthcare Technology. Our department provides cutting-edge Information Technology services to both internal and external stakeholders, driving all aspects of our business operational and administrative needs. We collaborate actively with external stakeholders—including healthcare providers, regulators, and payers—to support data reporting, systems integration, and technical consultations.

If you are a driven analyst looking to bridge the gap between business needs and technological solutions, we want you on our team!

Role Summary

As a Business Analyst, you will bring a cross-functional perspective to our leadership and project teams to deliver total system solutions. You will apply your analytical skills, project management experience, and subject matter expertise to define project scope, design requirements, and establish quality criteria. You will be responsible for identifying, quantifying, and leading process improvement efforts from inception to a successful conclusion.

Primary Responsibilities

• Stakeholder & Project Collaboration: Work with leadership to evaluate incoming requests, prepare Business Cases for governance committee approval, and collaborate with development and infrastructure teams to prioritize work and remove roadblocks.


• Business Analysis & Process Engineering (BPE): Utilise standardized BA and BPE methods, templates, and tools to produce high-quality deliverables that conform to corporate standards.


• Data-Driven Problem Solving: Apply quantitative approaches to problem-solving. Baseline quality and production data, and create cost-savings reports (including ROI and NPV metrics) for process improvement efforts.


• System Optimization: Analyze and create detailed requirements for improving or replacing manual and computerized systems to achieve greater operating efficiency.


• Project Tracking & Reporting: Develop realistic project schedules, manage task completion, and create status reports/presentations for organizational leadership and client groups.


• Workflow Development: Drive process development and improved workflows while carefully considering and managing cross-functional impacts and hand-offs.

Job Requirements

• Education: Bachelor's degree in Business Management, Computer Science, Healthcare Administration, or a related field.


• Experience: 3+ years of experience in defining and analyzing EMR/EHR business requirements, process modeling, functional systems design/configuration, and/or acceptance testing (or an equivalent combination of education and experience).


• Analytical Capability: Proven ability to analyze medium-scale business efforts, discover/describe current-state situations, understand strategic goals, design future-state workflows, and perform gap analyses.


• Facilitation & Communication: Strong ability to facilitate data and requirements-gathering sessions within small to medium groups, and translate complex technical ideas for a wide variety of audiences.


• Documentation & Modeling: Demonstrated experience documenting and modeling activities using formal techniques (e.g., ISO standards, agile story cards).


• Methodologies: Experience with process mapping, use cases, SWOT, FMEA, RASCI, and workflow diagram design.


• Testing: Strong skills in creating comprehensive testing documentation, including test cases and test plans.


• Tools: High proficiency with Business Analysis tools and the Microsoft Office Suite (especially Excel, Visio, and PowerPoint).

Ready to Shape the Future?

If you are ready to bring your analytical expertise to a dynamic healthcare technology environment,