Branch Manager

Jingdong International Middle East FZE; Saudi Arabia; On-site; SAR 180,000 - 360,000; Full time

Job summary

Jingdong International Middle East FZE's JD—station manager role oversees the JD Logistics Saudi business, directing daily operations, team leadership, and market expansion for JoyExpress. You will drive on-time delivery, customer relations, and revenue growth while promoting Saudization initiatives.

The position requires a Bachelor’s degree, 2+ years of operations leadership (10+ staff), and fluency in English and Arabic, with strong cross-department collaboration across HR, Finance, Fleet, and

Qualifications

• Bachelor’s degree or above in logistics or management.
• 2+ years in operations management leading a team of 10+ people.
• Experience in cross-border e-commerce or Middle East market is advantageous.
• Proficiency in English and Arabic.

Responsibilities

• Effective staff/employees management to reduce costs.
• Forecasting volume and hiring needs.
• On-time reporting and updating reports and staff attendance.
• Oversee day-to-day logistics operations at the station, including inbound/outbound shipments, last-mile delivery, and returns.
• Manage, train, and supervise station staff including supervisors, drivers, and couriers.
• Coordinate with HR, Finance, Fleet, and Customer Service for smooth station operations.

Skills

Staff management

Forecasting staffing needs

Reporting & attendance

Operations oversight

Team supervision

Education

Bachelor’s degree or above in logistics or management

Job description

JD—station manager : The Operations Department Manager is a core leadership role in JD Logistics’ Saudi business, responsible for the overall management of service outlets, including daily operations, team building, and market expansion. This position ensures the efficient achievement of business targets and promotes the localization of the JoyExpress brand in Saudi Arabia, covering “last-mile” delivery, customer relationship management, and revenue growth. Key Responsibilities Business Management: Develop annual plans and budgets, monitor KPIs (e.g., on-time delivery rates for same-day/next-day services), and align operations with company standards. Team Leadership: Manage local teams (couriers, drivers,CS), focusing on training, performance evaluation, and talent development to enhance “Saudization”. Risk Control: Ensure compliance, address emergencies (e.g., safety incidents), and foster relationships with local communities and government entities (e.g., Saudi Transport and Logistics Services Ministry) Qualifications Education: Bachelor’s degree or above, preferably in logistics or management. Experience: 2+ years in operations management, with experience leading teams of 10+ people; background in cross-border e-commerce or the Middle East market is advantageous. Language: Proficiency in English and Arabic . Values: Alignment with JD’s core principles: “Customer First, Innovation, Persistence”

1. Effective staff/employees management (use of employees effectively to reduce human cost). 2) Ability of forcasting regarding volume and need of hiring staff. 3) on-time reporting and updating the reports and staff attendance. 4) Oversee day-to-day logistics operations at the station, including inbound and outbound shipments, last-mile delivery, and returns. 5) Manage, train, and supervise station staff including supervisors, drivers, and couriers. 6) Better connection with other departments (HR, Finance, Fleet, and Customer Service) for smooth station operations.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its “Retail as a Service” offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company’s mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com’s operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

International Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.