Bilingual Call Center Agent (Hindi/Urdu)

Flyper; Jeddah; On-site; SAR 45,000 - 67,000; Full time

Job summary

Flyper in Jeddah, Saudi Arabia is seeking a Call Center Representative to join our customer service team. You will be the first point of contact for customers and provide information and support over the phone.

The role emphasizes clear communication, empathy, and problem solving in a fast-paced environment. Hindi or Urdu proficiency is required, and prior call center experience is preferred. A full-time on-site position with visa eligibility is offered.

Qualifications

• Hindi or Urdu proficiency is required.
• Experience in call center or customer service preferred.
• Excellent verbal and written communication skills.
• Must have visa and be eligible to work full time in Saudi Arabia.

Responsibilities

• Answer incoming calls and respond to inquiries in a professional and timely manner.
• Resolve complaints and assist with placing orders.
• Maintain accurate records of interactions with customers.
• Collaborate with team to ensure efficient and effective operations of the call center.

Skills

Hindi

Urdu

Job description

Flyper in Jeddah, Saudi Arabia is seeking a Call Center Representative to join our customer service team. You will be the first point of contact for customers and provide information and support over the phone.

The role emphasizes clear communication, empathy, and problem solving in a fast-paced environment. Hindi or Urdu proficiency is required, and prior call center experience is preferred. A full-time on-site position with visa eligibility is offered.