Beauty Consultant - Chanel - Riyadh

Chalhoub Group; Riyadh; On-site; SAR 78,120 - 122,760; Full time

Benefits offered by this job

Employee discounts

Remote/flexible working

Health care

Job summary

Chalhoub Group in Saudi Arabia invites you to join our vibrant luxury retail family. The role focuses on delivering exceptional guest experiences, guiding customers on makeup and brand selections, and driving sales across multiple beauty categories.

With a culture of inclusion and development, we offer competitive benefits, remote/flexible working options, and employee discounts as part of a broader benefits package designed to reward commitment and nurture growth.

Qualifications

• Minimum 2 years’ experience in the beauty industry.

Responsibilities

• Build and maintain guest experience standards to create strong loyalty.
• Address customers’ queries about products, prices, availability, uses, and services.
• Communicate with customers to assess their needs and surpass their expectations.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales while achieving line and sales targets using knowledge of makeup.
• Track sell-out targets at store level.
• Generate daily sales reports.
• Participate in achieving incentives.
• Track post-launch sales at store level.
• Ensure merchandising levels in the store are met per brand guidelines.
• Replenish in-store stock on appropriate shelves/counters at appropriate times.
• Report stock shortages using the stock order form.
• Ensure stock receipt as per set procedures.

Skills

Customer service

Sales

Makeup knowledge

Communication

Merchandising

Job description

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart, constantly reinventing itself and focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps. With 14,000 skilled professionals across seven countries, the Group has been ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse,” an innovation hub, incubator and accelerator for startups and small businesses. The Group is also embedding sustainability at the core of its business strategy and is a member of the United Nations Global Compact and the Women’s Empowerment Principles.

What You’ll Be Doing

• Build and maintain guest experience standards to create strong loyalty
• Address customers’ queries about products, prices, availability, uses, and services
• Communicate with customers to assess their needs and surpass their expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales while achieving line and sales targets using knowledge of makeup
• Track sell‑out targets at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post‑launch sales at store level
• Ensure merchandising levels in the store are met per brand guidelines
• Replenish in‑store stock on appropriate shelves/counters at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

What You’ll Need to Succeed

• Minimum 2 years’ experience in the beauty industry

What We Can Offer You

We provide a competitive benefits package that includes health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. We also offer enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.

We Invite All Applicants to Apply

We welcome all applicants and are committed to inclusion and diversity. Equal opportunity is ensured without regard to gender, age, race, religion, national origin or disability status.