Banquet Experience Manager

Hilton; Jeddah; On-site; SAR 167,000 - 257,000; Full time

Job summary

Hilton in Saudi Arabia is seeking a Banquet Manager to lead the planning and execution of diverse banquet events, ensuring top-tier guest experiences and flawless service delivery. You will coordinate with Food & Beverage, Event Services, and Housekeeping to ensure smooth operations from setup to breakdown.

The role requires strong leadership, customer focus, and a commitment to hospitality standards, with responsibility for coaching staff and maintaining regulatory compliance in health, safety,

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Manage banquet operations: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton in Saudi Arabia is seeking a Banquet Manager to lead the planning and execution of diverse banquet events, ensuring top-tier guest experiences and flawless service delivery. You will coordinate with Food & Beverage, Event Services, and Housekeeping to ensure smooth operations from setup to breakdown.

The role requires strong leadership, customer focus, and a commitment to hospitality standards, with responsibility for coaching staff and maintaining regulatory compliance in health, safety,