Back Office Sales

Wabtec; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Wabtec in Saudi Arabia seeks a Commercial Operations & Sales Support professional to coordinate pricing, reporting, and commercial administration across regional and global teams. You will act as a central liaison between internal stakeholders and customers to ensure accurate data and efficient sales processes.

You will manage CPQ follow-up, opportunity tracking, and Salesforce data for forecasting, while supporting strategic decisions with reliable commercial insights.

Qualifications

• University degree in Business Administration, Finance, Economics, Engineering or related field.
• Minimum 3 years of professional experience in Banking & Insurance, Retail/Production Controlling, Commercial Operations or Sales Support.
• Strong analytical and organizational skills with ability to manage multiple priorities.
• Experience with ERP/CRM systems such as Salesforce, CPQ, Oracle or similar.
• Fluent Arabic and English written/spoken; Turkish procurement knowledge is a plus.
• Military service completed for male candidates.

Responsibilities

• Deliver assigned commercial and administrative objectives and implement corrective actions.
• Prepare, maintain, and manage pricing documentation and quotations across customers and product lines.
• Generate and distribute sales reports and commercial statistics including pricing and market trends.
• Support development and execution of sales/commercial strategies aligned with business objectives.
• Coordinate communication between Wabtec plants, internal stakeholders, and customers.
• Maintain Salesforce data for forecasting and reporting; support CPQ and bid review processes.
• Lead tender coordination, opportunity tracking, and Go/No-Go reviews.
• Monitor pricing deviations against approved guidelines and resolve commercial disputes.

Skills

Analytical skills

Organizational skills

Initiative

Problem solving

Stakeholder management

Teamwork

Communication skills

Excel proficiency

ERP/CRM experience

Education

University degree in Business Administration, Finance, Economics, Engineering, or related field

Tools

Salesforce

CPQ

Oracle

Job description

Who will you be working with?

You will work closely with the Commercial, Sales, Operations, Finance, Pricing, and Customer Service teams across Wabtec's regional and global organization. The role acts as a key liaison between Wabtec plants, internal stakeholders, and customers, ensuring seamless commercial operations, accurate sales data management, and effective execution of sales processes. You will collaborate with multicultural teams in a dynamic environment focused on delivering customer value and business growth.

How will you make a difference?

As a member of the Commercial Operations & Sales Support team, you will be responsible for supporting the sales organization through pricing management, sales process coordination, reporting, and commercial administration activities. You will play a critical role in ensuring data accuracy, maintaining efficient sales operations, and supporting strategic decision‑making through reliable commercial insights. The position serves as a central point of contact between internal functions, manufacturing sites, and customers, helping drive operational excellence and commercial success. You will also lead key internal sales processes, including opportunity management, tender coordination, CPQ follow‑up activities, and Salesforce data management to support forecasting and business performance.

What do we want to know about you?

• University degree in Business Administration, Finance, Economics, Engineering, or a related field.
• Minimum 3 years of professional experience within Banking & Insurance, Retail/Production Controlling, Commercial Operations, Sales Support, or a similar business environment.
• Strong analytical and organizational skills with the ability to manage multiple priorities effectively.
• Demonstrated initiative, creativity, and problem‑solving capability.
• Ability to negotiate and influence stakeholders within the scope of assigned responsibilities.
• Strong teamwork and collaboration skills.
• Excellent interpersonal and communication skills with the ability to work effectively across onsite and remote multicultural teams.
• Flexible, proactive, and customer‑oriented mindset.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience working with ERP and CRM systems such as Salesforce, CPQ, Oracle, or similar platforms.
• Fluent written and spoken Arabic and English; additional languages are considered an advantage.
• Understanding of corporate bid management, sales processes, commercial operations, and Turkish public sector procurement processes.
• Male candidates must have completed military service.

Preferred Qualifications

• Saudi Nationals only, in line with Saudization requirements.
• Candidates residing in Riyadh, Kingdom of Saudi Arabia.
• Previous experience working in a hybrid environment combining office and home‑office work arrangements.

What will your typical day look like?

• Deliver assigned commercial and administrative objectives while identifying and implementing corrective actions when needed.
• Prepare, maintain, and manage pricing documentation and standard aftermarket quotations across customers, product lines, and defined periods.
• Generate, consolidate, analyze, and distribute sales reports and commercial statistics, including pricing, volume, customer, product, and market trend information.
• Support the development and execution of sales and commercial strategies aligned with business objectives.
• Ensure compliance with legal, corporate, and departmental policies and procedures.
• Coordinate communication and commercial activities between Wabtec plants, internal stakeholders, and customers.
• Monitor offer parameters and pricing deviations against approved annual pricing guidelines.
• Follow up and support resolution of commercial disputes involving customers, suppliers, or manufacturing sites.
• Proactively identify commercial risks and escape issues to the appropriate stakeholders.
• Lead S&O TSG updates and opportunity tracking, including won/lost status maintenance.
• Coordinate GO/NO-GO and Bid/No-Bid review processes.
• Support CPQ and SISCAT request submissions and administration.
• Manage end‑to‑end follow‑up of CPQ offer processes to ensure timely completion and alignment with customer requirements.
• Organize and facilitate tender review meetings and related documentation.
• Support win/loss analysis and post‑mortem review activities.
• Maintain accurate and up‑to‑date information in Salesforce to support forecasting, reporting, and business decision‑making.

Legal authorization to work in Saudi Arabia is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value‑added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.