B2C sales Specialist

Madar; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Madar is looking for an experienced B2C Sales Specialist to join our team and contribute to the growth of our customer base and revenue in the Saudi market.

We seek a results-driven professional with a strong network, proven track record in acquiring new customers, and fluency in Arabic and English. The role aligns with e-commerce, logistics, delivery, or technology sectors and requires strategic relationship-building across multiple channels.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 5+ years of sales or business development experience in Saudi Arabia's last-mile delivery market.
• Proven track record of achieving sales targets and acquiring new customers.
• Strong understanding of the Saudi market and B2C customer behavior.
• Established network of potential customers is highly preferred.
• Experience in e-commerce, logistics, delivery, or technology companies is preferred.
• Strong communication, negotiation, and presentation skills.
• Strong customer relationship management skills.
• Self-motivated, results-oriented, and commercially driven.
• Good knowledge of CRM systems and sales pipeline management.
• Excellent command of Arabic and English.

Responsibilities

• Identify and acquire new B2C customers through various sales channels.
• Develop and maintain strong relationships with existing and potential customers.
• Generate leads, manage the sales pipeline, and convert prospects into customers.
• Conduct sales calls, meetings, presentations, and negotiations.
• Understand customer needs and recommend suitable Madar solutions.
• Develop and maintain a strong network of potential customers.
• Achieve assigned sales targets and revenue objectives.
• Monitor market trends, customer needs, and competitor activities.
• Follow up with customers throughout the sales cycle to ensure a positive experience.
• Maintain accurate customer and sales information in the CRM system.
• Prepare regular sales reports and provide updates on sales performance.
• Identify opportunities to increase customer acquisition, retention, and revenue.

Skills

Sales skills

Communication

Negotiation

CRM experience

Arabic & English

Last-mile market knowledge

Education

Bachelor’s degree in Business Administration, Marketing, Sales, or related field

Tools

CRM software

Job description

Madar is looking for an experienced and results-driven B2C Sales Specialist to join our team and contribute to the growth of our customer base and revenue in the Saudi market.

Key Responsibilities

• * Identify and acquire new B2C customers through various sales channels.
• * Develop and maintain strong relationships with existing and potential customers.
• * Generate leads, manage the sales pipeline, and convert prospects into customers.
• * Conduct sales calls, meetings, presentations, and negotiations.
• * Understand customer needs and recommend suitable Madar solutions.
• * Develop and maintain a strong network of potential customers.
• * Achieve assigned sales targets and revenue objectives.
• * Monitor market trends, customer needs, and competitor activities.
• * Follow up with customers throughout the sales cycle to ensure a positive experience.
• * Maintain accurate customer and sales information in the CRM system.
• * Prepare regular sales reports and provide updates on sales performance.
• * Identify opportunities to increase customer acquisition, retention, and revenue.

Requirements

• * Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• * *5+ years of sales or business development experience in Saudi Arabia's last-mile delivery market.
• * Proven track record of achieving sales targets and acquiring new customers.
• * Strong understanding of the Saudi market and B2C customer behavior.
• * Established network of potential customers is highly preferred.
• * Experience in *e-commerce, logistics, delivery, or technology companies* is preferred.
• * Strong communication, negotiation, and presentation skills.
• * Strong customer relationship management skills.
• * Self‑motivated, results‑oriented, and commercially driven.
• * Good knowledge of CRM systems and sales pipeline management.
• * Excellent command of Arabic and English.