B2C sales Specialist

Madar Logistics Platform; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Madar Logistics Platform is seeking an experienced B2C Sales Specialist to drive new customer acquisition and revenue growth in Saudi Arabia. The role requires a proven track record in last-mile delivery sales and a deep understanding of local consumer behavior.

You will manage the sales pipeline, conduct presentations, and negotiate deals while building lasting relationships with customers and partners. Fluency in Arabic and English is essential for successful engagement.

Qualifications

• 5+ years of sales or business development experience in Saudi Arabia's last-mile delivery market.
• Proven track record of achieving sales targets and acquiring new customers.
• Strong understanding of the Saudi market and B2C customer behavior.
• Established network of potential customers is highly preferred.
• Experience in e-commerce, logistics, delivery, or technology companies is preferred.
• Strong communication, negotiation, and presentation skills.
• Excellent command of Arabic and English.

Responsibilities

• Identify and acquire new B2C customers through various sales channels.
• Develop and maintain strong relationships with existing and potential customers.
• Generate leads, manage the sales pipeline, and convert prospects into customers.
• Conduct sales calls, meetings, presentations, and negotiations.
• Understand customer needs and recommend suitable Madar solutions.
• Develop and maintain a strong network of potential customers.
• Achieve assigned sales targets and revenue objectives.
• Monitor market trends, customer needs, and competitor activities.
• Follow up with customers throughout the sales cycle to ensure a positive experience.
• Maintain accurate customer and sales information in the CRM system.
• Prepare regular sales reports and provide updates on sales performance.
• Identify opportunities to increase customer acquisition, retention, and revenue.

Skills

B2C sales

Business development

Relationship management

Customer acquisition

Sales pipeline

Negotiation

Communication skills

Arabic & English

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

CRM

Job description

Madar is looking for an experienced and results-driven B2C Sales Specialist to join our team and contribute to the growth of our customer base and revenue in the Saudi market.

The ideal candidate will have at least 5 years of B2C sales experience in Saudi Arabia, with a strong understanding of customer acquisition, relationship management, and business development. Experience in e-commerce, logistics, delivery, or technology companies* is highly preferred.

Key Responsibilities

• Identify and acquire new B2C customers through various sales channels
• Develop and maintain strong relationships with existing and potential customers
• Generate leads, manage the sales pipeline, and convert prospects into customers
• Conduct sales calls, meetings, presentations, and negotiations
• Understand customer needs and recommend suitable Madar solutions
• Develop and maintain a strong network of potential customers
• Achieve assigned sales targets and revenue objectives
• Monitor market trends, customer needs, and competitor activities
• Follow up with customers throughout the sales cycle to ensure a positive experience
• Maintain accurate customer and sales information in the CRM system
• Prepare regular sales reports and provide updates on sales performance
• Identify opportunities to increase customer acquisition, retention, and revenue

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field
• *5+ years of sales or business development experience in Saudi Arabia's last-mile delivery market
• Proven track record of achieving sales targets and acquiring new customers
• Strong understanding of the Saudi market and B2C customer behavior
• Established network of potential customers is highly preferred
• Experience in *e-commerce, logistics, delivery, or technology companies* is preferred
• Strong communication, negotiation, and presentation skills
• Strong customer relationship management skills
• Self-motivated, results-oriented, and commercially driven
• Good knowledge of CRM systems and sales pipeline management
• Excellent command of Arabic and English