Automotive Parts Advisor - Inventory & Customer Care

Samaco; Riyadh; On-site; SAR 6,000 - 10,000; Full time

Job summary

Samaco in Riyadh is seeking a Parts Advisor to accurately identify customer parts requirements and maintain stock records. You will use EPAC/ETKA to locate part numbers and liaise with the Parts Manager to ensure efficient stock control.

The role emphasizes processing orders accurately, handling paperwork, and delivering high levels of customer service while following health and safety guidelines and company policies.

Qualifications

• Identify customer parts requirements accurately
• Maintain stock records and stock control
• Process parts orders with accuracy
• Deliver high levels of customer satisfaction
• Adhere to company policies and health & safety guidelines

Responsibilities

• Identify parts requirements accurately
• Maintain stock and stock records
• Process parts orders efficiently
• Provide excellent customer service
• Verify deliveries and sort into correct bins
• Search for part numbers using EPAC/ETKA

Skills

Customer service

Stock control

Attention to detail

Communication

Tools

EPAC/ETKA lookup

Job description

Samaco in Riyadh is seeking a Parts Advisor to accurately identify customer parts requirements and maintain stock records. You will use EPAC/ETKA to locate part numbers and liaise with the Parts Manager to ensure efficient stock control.

The role emphasizes processing orders accurately, handling paperwork, and delivering high levels of customer service while following health and safety guidelines and company policies.