Associate Registrar

KAUST (King Abdullah University of Science and Technology); Thuwal; On-site; SAR 180,000 - 260,000; Full time

Job summary

KAUST seeks an Associate Registrar to lead day-to-day Registrar services, including academic records, registration, scheduling, and graduation processing. The role owns SIS-related processes, data standards, and workflow design, ensuring compliance with policy and privacy across the student lifecycle.

Collaboration with academic and technical partners is essential for auditable, service-oriented operations.

Qualifications

• Bachelor’s degree in information systems, business administration, computer science, or education administration.
• Master’s degree preferred for advancement.
• 7–10 years of experience in registrar operations or similar higher education settings.
• Experience with Banner or a comparable enterprise SIS is preferred.

Responsibilities

• Manage day-to-day Registrar services operations including academic records, registration, scheduling, enrollment verification, and graduation processing.
• Lead SIS-enabled business ownership for registrar data, rules, workflows, and data standards.
• Define registrar requirements, data standards, controls, acceptance criteria, and readiness needs for SIS-supported operations.
• Maintain accuracy, auditable processes, and service quality across student lifecycle activities.
• Ensure compliance with academic policy, privacy, and records governance.
• Coordinate with academic, administrative, and technical partners for system changes.
• Translate academic policy into procedures, controls, data rules, and service standards.
• Develop functional requirements for SIS-supported processes and support testing, UAT, and change readiness.
• Provide stakeholder alignment and support continuous improvement in registrar services.

Skills

Registrar operations

SIS processes

Data governance

Policy compliance

Stakeholder management

Education

Bachelor’s degree in Information Systems / Business Admin / CS / Education Admin

Master’s degree preferred

Tools

Banner

Job description

Division/Department: Office of the Registrar (Education and Advancement)

Reports to: Registrar (50001305)

Position Summary

The Associate Registrar supports the University Registrar in delivering reliable, policy-compliant, digitally enabled Registrar services across KAUST. The role leads day-to-day operational delivery across academic records, registration, scheduling, enrollment services, academic standing, instructional space coordination, graduation processing, and official academic information.

The role serves as the Registrar Office business owner for Registrar-related student and academic data, SIS-enabled processes, functional workflows, data standards, control requirements, user acceptance criteria, and business change readiness. It works closely with academic, administrative, and technical partners to ensure that Registrar operations are accurate, auditable, service-oriented, and aligned with approved academic policy.

Major Responsibilities

• Registrar Operations and Service Delivery: Manage the day-to-day execution of Registrar services, including academic records, registration, scheduling, enrollment verification, instructional space coordination, graduation documentation, and related student lifecycle transactions. Ensure operational continuity, accuracy, timeliness, service quality, escalation management, and effective prioritization during peak academic cycles.
• SIS-Enabled Business Ownership and Functional Controls: Serve as the functional business owner for Registrar-related SIS processes, data, rules, and workflows. Define Registrar business requirements, data standards, controls, acceptance criteria, and readiness needs for SIS-supported processes. Set up Registrar-owned functional requirements for SIS-supported operations. Ensure SIS-supported processes reflect approved policy. Lead business change management for Registrar-impacting system changes.
• Academic Information, Data Stewardship, and Reporting.
• Policy Implementation, Compliance, and Records Governance.
• Stakeholder Alignment and Student Lifecycle Coordination.
• Performance, Continuous Improvement, and Team Support.
• Strong understanding of Registrar operations, student records, registration, scheduling, graduation, academic standing, and student lifecycle services.
• Ability to translate academic policy into clear procedures, controls, data rules, service standards, and SIS-supported workflows.
• Functional understanding of SIS-enabled operations, including data stewardship, workflow design, reporting, testing, and user acceptance.
• Strong knowledge of data governance, records management, privacy, confidentiality, auditability, academic integrity, and accreditation support.

Qualifications/Experience

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, Education Administration, or a related field.
• A Master’s degree is preferred.
• Minimum of 7–10 years of experience in Registrar operations, postgraduate academic administration, student services, or a comparable higher education environment.
• Experience with Banner or a comparable enterprise SIS is preferred.