Admission & Registration Officer

Batterjee Medical College; Dammam; On-site; SAR 60,000 - 120,000; Full time

Job summary

Batterjee Medical College is seeking an Admission & Registration Officer to support admissions, registration, and records management for students and applicants.

The role involves guiding applicants, validating applications, updating SIS data, and communicating decisions while ensuring policy compliance. It also coordinates financial aid processes, issues student ID cards, and maintains documentation across departments.

Qualifications

• Bachelor’s degree in Administration, Education, or related field.
• 1–3 years of experience in admissions, registration, or student services.
• Fluent in Arabic and English.

Responsibilities

• Guide applicants (walk-in, phone, online) through the admissions process.
• Review applications for completeness.
• Communicate acceptance decisions and follow up on missing documents.
• Track payments, contracts, and required forms.
• Prepare acceptance letters and official communications.
• Update applicant status in the SIS.
• Handle documentation for financial aid programs and contracts.
• Maintain accurate records in SIS and internal systems.
• Coordinate with Legal Affairs for contract validation.
• Verify eligibility and issue student ID cards.
• Manage reprints and issuance logs.
• Organize and maintain student records.
• Track missing and submitted documents.
• Ensure secure storage and easy retrieval of files.
• Respond to student inquiries via SIS, email, and Blackboard.
• Process withdrawals, reactivations, and major changes.
• Issue transcripts, letters, and study plans.
• Support students during registration periods.

Skills

SIS systems

Microsoft Office

Customer service

Arabic & English

Education

Bachelor's degree in Administration or related field

Tools

SIS software

Job description

We are seeking a detail-oriented and service-driven Admission & Registration Officer to support student admissions, registration processes, and records management. This role plays a key part in ensuring a smooth and efficient experience for applicants and enrolled students while maintaining compliance with institutional policies.

Key Responsibilities

1. Admission Processing & Applicant Support

• Guide applicants (walk-in, phone, online) through the admissions process
• Review applications and ensure completeness
• Communicate acceptance decisions and follow up on missing documents
• Track payments, contracts, and required forms
• Prepare acceptance letters and official communications
• Update applicant status in the Student Information System (SIS)

2. Financial Aid Coordination

• Handle documentation for financial aid programs (e.g., Daeem, Tamooh, Tamkeen, Forsan)
• Prepare contracts, promissory notes, and agreements
• Maintain accurate records in SIS and internal systems
• Coordinate with Legal Affairs for contract validation

3. Student ID Card Management

• Verify eligibility and issue student ID cards
• Manage reprints and maintain issuance logs

4. File & Document Management

• Organize and maintain student records
• Track missing and submitted documents
• Ensure secure storage and easy retrieval of files

5. Student Services & Technical Support

• Respond to student inquiries (SIS, email, Blackboard access)
• Process withdrawals, reactivations, and major changes
• Issue official documents (transcripts, letters, study plans)
• Support students during registration periods

Requirements

• Bachelor’s degree in Administration, Education, or related field
• 1–3 years of experience in admissions, registration, or student services
• Strong knowledge of SIS systems and Microsoft Office
• Excellent communication and customer service skills
• Fluent in Arabic and English

Core Competencies

• Customer Service Orientation
• Attention to Detail
• Organization & Time Management
• Problem-Solving
• Confidentiality & Professional Ethics
• Initiative & Accountability