Associate - E-Commerce (Riyadh). PROJECT MANAGEMENT · Jeddah

Chalhoub Group; Jeddah; On-site; SAR 120,000 - 160,000; Full time

Job summary

Chalhoub Group leads luxury retail in the Middle East, driving experiences across fashion, beauty, jewellery, watches, eyewear, and lifestyle. This role oversees daily operations of brand websites and retailer e-commerce channels, ensuring accurate product info, efficient fulfillment, reliable reporting, and a seamless client experience.

The candidate must be highly organized, proactive, and accountable, with strong coordination and attention to detail to resolve issues and maintain smooth

Qualifications

• Order management, payments handling, and client support.
• Website and product information management responsibilities.
• Warehouse coordination and replenishment activities.
• Samples and client gifting processes.
• Sales reporting and performance monitoring responsibilities.
• Managing expenses and purchase orders.
• Website testing and continuous improvement initiatives.

Responsibilities

• Order Management, Payments & Client Support.
• Website & Product Management.
• Warehouse Coordination & Replenishment.
• Samples & Client Gifting.
• Sales Reporting & Performance Monitoring.
• Expenses & Purchase Orders.
• Website Testing & Continuous Improvement.

Skills

Order Mgmt

Payments & Support

Website Management

Warehouse Coordination

Samples & Gifting

Sales Reporting

Expenses & POs

Website Testing

Job description

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been shaping luxury experiences in the Middle East. As a leading hybrid luxury retailer, the Group brings together over 16,000 talented professionals and partners with more than 400 international brands across fashion, beauty, jewellery, watches, eyewear, and lifestyle.

With a people-at-heart culture, a commitment to innovation, and a passion for developing talent, we continue to shape the future of luxury retail while creating opportunities for the next generation to grow and thrive.

What You'll Be Doing

Manage the daily operations of the brand’s website and retailer e-commerce channels, including Faces and Sephora, ensuring accurate product information, efficient order fulfillment, reliable reporting, and seamless client experience.

The role requires a highly accountable, organized, and proactive individual who takes ownership of tasks, follows up consistently, and ensures every issue is resolved. Strong coordination skills and attention to detail are essential.

What You'll Need to Succeed

• Order Management, Payments & Client Support.

• Website & Product Management.

• Warehouse Coordination & Replenishment.

• Samples & Client Gifting.

• Sales Reporting & Performance Monitoring.

• Expenses & Purchase Orders.

• Website Testing & Continuous Improvement.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.