Assistant Restaurant Manager: Lead Ops & Guest Experience

Leylaty Group; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Leylaty Group in Jeddah is seeking an Assistant Restaurant Manager to support the Restaurant Manager in daily operations and ensure a smooth, customer-focused service. You will supervise staff, organize activities, and uphold policies and service standards.

You will contribute to sales and operational targets by monitoring performance, controlling costs, and identifying improvement opportunities. Training and motivating the team are also part of the role.

Qualifications

• Experience in restaurant or hospitality operations, especially supervisory or managerial roles.
• Strong leadership, team management, and communication abilities.
• Proven customer service mindset with problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.
• Understanding of food safety, hygiene and health & safety standards.
• Capable of monitoring sales, costs, inventory and performance.

Responsibilities

• Supervise and support the restaurant team to ensure smooth daily operations.
• Maintain high service standards, food quality, cleanliness, and safety.
• Handle customer concerns professionally and protect guest experience.
• Monitor performance, control costs, and identify efficiency improvements.
• Train, motivate, and develop team members; delegate tasks effectively.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Organizational skills

Time management

Training & development

Sales tracking

Decision making

Tools

MS Office

Reporting skills

Job description

Leylaty Group in Jeddah is seeking an Assistant Restaurant Manager to support the Restaurant Manager in daily operations and ensure a smooth, customer-focused service. You will supervise staff, organize activities, and uphold policies and service standards.

You will contribute to sales and operational targets by monitoring performance, controlling costs, and identifying improvement opportunities. Training and motivating the team are also part of the role.