Area Technology Leader Greater Gulf at Sanofi

Sanofi; Riyadh; On-site; SAR 350,000 - 550,000; Full time

Job summary

Sanofi in Riyadh invites an Area Technology Leader to drive delivery of technology products across the Greater Gulf. You will bridge global digital strategy with local business needs, lead on-site support, and champion a digital-first culture with AI capabilities.

Seeking 10–15 years in technology services, ITIL v4 familiarization, and strong English proficiency; Arabic a plus. This on-site role requires collaboration across matrix and regulated environments, with budget responsibility.

Qualifications

• Bachelor’s degree in IT or Computer Science.
• 10–15 years in Technology Services delivery.
• Healthcare/pharma experience is a strong advantage.
• ITIL Foundation v4 certification is a differentiating qualification.

Responsibilities

• Coordinate local deployment of global technology projects and services.
• Partner with Tech Enterprise Delivery to plan and align initiatives for the Greater Gulf.
• Oversee on-site support operations and local vendor performance.
• Drive automation, self-help capabilities and AI-enabled user enablement.
• Lead technology incident escalation and improve SLAs across the region.
• Manage local technology budgets and purchasing for digital equipment.

Skills

Windows/M365

ITSM

ServiceNow

Jira

Confluence

Leadership

Agile

English proficiency

Education

Bachelor's degree in IT or CS

ITIL Foundation v4

Tools

Jira

Confluence

Job description

Area Technology Leader - Greater Gulf

Location: Riyadh, Saudi Arabia

Employment: Full time (on site)

About the job

As Area Technology Leader - Greater Gulf within our Digital Market team, you'll drive the delivery and evolution of technology products and services across the Greater Gulf, bridging global digital strategy with local business needs.

Here, you'll help build the first biopharma company powered by AI at scale.

In this role, you'll be at the heart of local tech service delivery across the Greater Gulf, ensuring our people have the tools, support, and digital capabilities they need - while championing a digital-first culture that empowers every user.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main responsibilities

• Coordinate the local deployment of global technology projects, products, and services, ensuring alignment with Greater Gulf business priorities and close collaboration with global Tech Product and Service Owners.
• Partner with Tech Enterprise Delivery and Global Digital Technology teams to plan, report on, and align technology initiatives across the Greater Gulf region.
• Oversee on-site support operations and local tech vendor performance, ensuring services meet contractual standards, comply with global policies, and consistently deliver a high-quality user experience.
• Lead digital-first service delivery by driving automation, self-help capabilities, and user enablement programs - including building proficiency with AI technologies and self-service tools.
• Serve as the primary point of contact and escalation for technology incidents, requests, and needs from local stakeholders, while monitoring service level agreements and defining improvement plans where needed.
• Manage local technology budgets, oversee real-estate tech requirements, and execute local purchasing for digital equipment and services.
• Deliver local tech communications, awareness campaigns, and training sessions to keep all users informed, engaged, and equipped with the latest digital capabilities.

About you

Experience: 10-15 years of experience in Technology Services delivery, preferably within large or complex organizations. Experience in the healthcare or pharmaceutical industry is a strong advantage.

Soft and technical skills

• Strong technical knowledge across a broad range of technologies and domains, including Windows/M365, IT Service Management (ITSM), and Agile delivery tools such as ServiceNow, Jira, and Confluence.
• Demonstrated leadership with a drive for innovation and adaptability.
• Strong business acumen, problem-solving ability, and a customer-first mindset.
• Proven ability to work effectively in matrix organizations and regulated environments.
• Excellent communication and collaboration skills.

Education

Bachelor’s degree or equivalent in Information Technology or Computer Science.

Certifications

ITIL Foundation v4 or equivalent is a differentiating qualification.

Languages

Fluent in English (oral and written); Arabic is a plus.

Why choose us?

Join the digital force behind Sanofi's AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development, and delivery of breakthrough treatments to patients.

Benefit from pioneering partnerships with OpenAI, AQEMIA, IBM, and others - putting you at the cutting edge of biopharma technology.

Enjoy greater scope for experimentation and impact, thanks to our horizontal management structure and two-week proof-of-concept approach.

Stay at the forefront of tech, with access to training programs and industry certifications, as well as excellent opportunities for Progression.

Lead meaningful digital transformation across the Greater Gulf region, with real, visible impact on how thousands of colleagues work every day.

Work at the intersection of global technology strategy and local business needs - playing a pivotal role in shaping Sanofi’s digital presence in a dynamic and growing market.

Be part of a diverse, inclusive team that values every perspective, in a region where Sanofi is investing in its people and its future.

Pursue Progress.

Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do.

We invest in you to reach further, think faster, and do what's never-been-done-before.

You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.