ACES Program Lead — Ultra-Fast Grocery Ops (KSA)

Afaq Q Tech General Trading (Amazon); Riyadh; On-site; SAR 300,000 - 480,000; Full time

Job summary

Amazon Global Specialty Fulfillment (GSF) in KSA seeks an experienced ACES Program Manager to lead cross-functional projects, drive process improvements and coordinate with RoW teams. You will focus on safety, quality, productivity and customer experience while aligning with leadership on strategic initiatives.

Ideal candidates have 3+ years in program management, strong data skills, and a track record of delivering results across tech and non-tech teams in a fast-paced environment.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Bachelor’s degree.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience defining program requirements and using data and metrics to determine improvements.

Responsibilities

• Drive innovation and test new ideas with local operations and country business teams.
• Coordinate cross-functional projects for successful implementation across the UFG Amazon Now Stores.
• Maintain Health and Safety standards and promote a safety culture on-site.
• Establish objectives and metrics for safety, quality, productivity and customer experience.
• Write and articulate leadership updates, MBRs and QBRs.

Skills

Program management

Cross-functional teams

Data-driven decisions

Stakeholder management

SQL

Excel

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon Global Specialty Fulfillment (GSF) in KSA seeks an experienced ACES Program Manager to lead cross-functional projects, drive process improvements and coordinate with RoW teams. You will focus on safety, quality, productivity and customer experience while aligning with leadership on strategic initiatives.

Ideal candidates have 3+ years in program management, strong data skills, and a track record of delivering results across tech and non-tech teams in a fast-paced environment.