Account Manager - Cloud

AlWatania Information Systems; Riyadh; Hybrid; SAR 180,000 - 300,000; Full time

Job summary

AlWatania Information Systems is seeking an experienced Account Manager to lead strategic cloud solutions for key clients. You will own relationships, identify growth opportunities, and translate business needs into compelling cloud offerings.

Collaborate with cloud architects, presales, and delivery teams to craft proposals, negotiate terms, and drive revenue. A strong track record in IT sales and CRM proficiency is essential for success.

Qualifications

• Bachelor’s degree in business, IT, CS or related field.
• 3–5 years of experience in Account Management, IT Sales, or Cloud Sales.
• Proven B2B tech account management and client relationship skills.
• Solid understanding of cloud services and platforms.

Responsibilities

• Manage and develop strong, long-term relationships with key clients.
• Act as the primary contact for assigned accounts and ensure high satisfaction.
• Identify new business opportunities through cross- and up-selling cloud solutions.
• Translate customers' business needs into suitable cloud offerings.
• Collaborate with Cloud Architects, Presales, Delivery, and Technical teams.
• Prepare and present commercial proposals and solution offerings.
• Own the complete sales cycle from opportunity to closing and handover.
• Develop a healthy sales pipeline and accurate forecasts.
• Conduct regular account reviews to boost engagement and revenue.
• Negotiate contracts, pricing and terms within guidelines.
• Monitor market trends and technology to identify opportunities.
• Maintain accurate CRM data and coordinate with delivery teams.

Skills

Account management

IT sales

Cloud sales

Technology solutions

Sales pipeline

CRM systems

Negotiation

Stakeholder collaboration

Education

Bachelor’s degree in Business/IT/CS

Tools

CRM systems

Job description

Manage and develop strong, long-term relationships with key clients.

Act as the primary point of contact for assigned accounts and ensure high levels of customer satisfaction.

Identify new business opportunities and expand existing accounts through cross-selling and up-selling cloud solutions.

Understand customers’ business and technical requirements and translate them into suitable cloud solutions.

Work closely with Cloud Architects, Presales, Delivery, and Technical teams to develop appropriate solutions and proposals.

Prepare and deliver commercial proposals, presentations, and solution offerings to customers.

Manage the complete sales cycle from opportunity identification through negotiation, closing, and handover to delivery.

Develop and maintain a healthy sales pipeline and provide accurate sales forecasts.

Conduct regular account reviews and identify opportunities for improving customer engagement and revenue.

Negotiate contracts, pricing, and commercial terms within company guidelines.

Monitor market trends, competitors, and emerging cloud technologies to identify new business opportunities.

Maintain accurate customer and opportunity information in the CRM system.

Coordinate with internal teams to ensure smooth implementation and delivery of sold solutions.

Follow up on customer issues and coordinate with relevant teams to ensure timely resolution.

Achieve assigned sales, revenue, and customer retention targets.

• -Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.
• -3–5 years of experience in Account Management, IT Sales, Cloud Sales, or Technology Solutions.
• -Proven experience managing B2B technology accounts and developing client relationships.
• -Good understanding of cloud computing concepts and services.
• -Experience with cloud platforms such as Microsoft Azure, AWS, or Google Cloud is preferred.
• -Experience in selling IT services, cloud solutions, managed services, or digital transformation solutions.
• -Strong commercial and negotiation skills.
• -Experience managing sales pipelines and using CRM systems.
• -Strong communication, presentation, and relationship-building skills.
• -Ability to work effectively with both technical and business stakeholders.
• -Good command of English, written and spoken.