Account Manager - Client Delivery & Growth

Emperor; Riyadh; Hybrid; SAR 60,000 - 120,000; Full time

Job summary

Emperor is a leading corporate communications agency seeking an Account Coordinator to support day-to-day client communications, help deliver projects across branding, digital, and campaigns, and maintain strong client relationships.

Reporting to a Senior Account Manager, you will help develop timelines, budgets, and project plans, prepare proposals and reports, and contribute to account growth by identifying opportunities to enhance client satisfaction. Hybrid working model encouraged.

Responsibilities

• Act as a point of contact for clients, ensuring consistent communication and a high-quality client experience.
• Support senior team members in managing day-to-day client requests, escalating when necessary to ensure client needs are met on time.
• Assist with developing and maintaining client project documentation, including agendas, contact reports, and timelines.
• Work closely with internal teams to ensure smooth project execution, helping to coordinate resources and resolve any issues that arise during the delivery process.
• Assist in preparing client proposals, cost estimates, and project plans under the guidance of senior team members.
• Help track and report on the performance of client campaigns, ensuring key deliverables are met and performance is documented accurately.
• Support the identification of new opportunities within existing client accounts, providing assistance in developing strategies for account growth.
• Collaborate with colleagues to ensure knowledge sharing and best practice across the agency.

Job description

Emperor is a leading corporate communications agency seeking an Account Coordinator to support day-to-day client communications, help deliver projects across branding, digital, and campaigns, and maintain strong client relationships.

Reporting to a Senior Account Manager, you will help develop timelines, budgets, and project plans, prepare proposals and reports, and contribute to account growth by identifying opportunities to enhance client satisfaction. Hybrid working model encouraged.