Annual Reporting Account Manager

Emperor

Saudi Arabia

On-site

SAR 60,000 - 90,000

Full time

3 days ago
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Job summary

Emperor in Saudi Arabia is looking for a Client Services Associate who reports to a Senior Account Manager. The role focuses on supporting day-to-day client communication, keeping proactive updates, and sustaining strong client relationships while assisting in project delivery across multiple disciplines.

You will help manage timelines, budgets, and project plans, prepare proposals and reports, and identify opportunities for account growth.

Qualifications

  • Client communication and relationship management would be essential.
  • Ability to coordinate multiple project timelines and resources.

Responsibilities

  • Act as a point of contact for clients ensuring consistent communication and a high-quality client experience
  • Support senior team members in managing day-to-day client requests escalating when necessary to ensure client needs are met on time
  • Assist with developing and maintaining client project documentation including agendas contact reports and timelines
  • Work closely with internal teams to ensure smooth project execution helping to coordinate resources and resolve any issues that arise during the delivery process
  • Assist in preparing client proposals cost estimates and project plans under the guidance of senior team members
  • Help track and report on the performance of client campaigns ensuring key deliverables are met and performance is documented accurately
  • Support the identification of new opportunities within existing client accounts providing assistance in developing strategies for account growth
  • Collaborate with colleagues to ensure knowledge sharing and best practice across the agency
  • It s a bonus if you haveWorked in agency where you have worked on client projects inc digital as well as had involvement in business development
  • Worked in agency where you have worked on client projects inc digital, as well as had involvement in business development

Skills

Client communication
Project coordination
Documentation
Proposal preparation

Job description

The RoleReporting to a Senior Account Manager this role is focused on Supporting day-to-day client communication ensuring clear proactive updates and maintaining strong relationships with clients Assisting in the delivery of projects across multiple communication disciplines ensuring that client needs and expectations are met effectively Building trust with clients by being reliable responsive and detail-oriented contributing to a positive client experience Collaborating with more senior team members to develop and manage timelines budgets and project plans to ensure efficient project execution You ll be responsible for assisting in the management of accounts ensuring that client communications and projects are handled efficiently and supporting account growth by identifying opportunities for enhancing client satisfaction Success is measured by your ability to provide excellent client service contribute to the smooth delivery of projects and actively support the growth of client relationships Your role is pivotal in ensuring clients feel valued and their needs are met while also contributing to the overall success of the accounts you manage

Responsibilities
  • Act as a point of contact for clients ensuring consistent communication and a high-quality client experience
  • Support senior team members in managing day-to-day client requests escalating when necessary to ensure client needs are met on time
  • Assist with developing and maintaining client project documentation including agendas contact reports and timelines
  • Work closely with internal teams to ensure smooth project execution helping to coordinate resources and resolve any issues that arise during the delivery process
  • Assist in preparing client proposals cost estimates and project plans under the guidance of senior team members
  • Help track and report on the performance of client campaigns ensuring key deliverables are met and performance is documented accurately
  • Support the identification of new opportunities within existing client accounts providing assistance in developing strategies for account growth
  • Collaborate with colleagues to ensure knowledge sharing and best practice across the agency
  • It s a bonus if you haveWorked in agency where you have worked on client projects inc digital as well as had involvement in business development
  • Worked in agency where you have worked on client projects inc digital, as well as had involvement in business development
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