Digital Account Manager

APCO Worldwide; Riyadh; On-site; SAR 180,000 - 320,000; Full time

Job summary

APCO Worldwide seeks an experienced Digital Account Manager to support development and implementation of digital strategies across assigned client accounts in a fast-paced environment. You will manage day-to-day client relationships, coordinate digital projects, and oversee the creation of social media content and creative deliverables.

You will work with internal specialists and client stakeholders to ensure high-quality execution, effective collaboration and alignment with client objectives,

Qualifications

• 4-6 years of experience in digital marketing, social media, communications, or account management.
• Bachelor’s degree in marketing, communications, digital media, business or a related field.
• Strong understanding of digital channels, content marketing and campaign execution.

Responsibilities

• Develop and implement digital and social media strategies aligned with client objectives.
• Coordinate channel plans, content frameworks and activation plans.
• Manage day-to-day client relationships and delivery across multiple workstreams.
• Oversee creative development process from brief to delivery and ensure quality alignment with brand guidelines.
• Monitor performance, identify optimization opportunities and support growth initiatives.

Skills

Digital marketing

Social media

Account management

Strategic planning

Client relationship management

Project management

Communication

Education

Bachelor's degree in Marketing/Communications/Digital Media

Job description

Position Summary

The Digital Account Manager supports the development and implementation of digital strategies across assigned client accounts The role manages day-to-day client relationships coordinates integrated digital projects supports strategic planning and oversees the development of digital social media content and creative deliverables The Account Manager works closely with internal specialists and client stakeholders to ensure high-quality execution effective collaboration and alignment with client objectives

Primary Duties and Responsibilities

1 Strategic Development amp Planning

• Support the development of digital and social media strategies aligned with client objectives
• Contribute to channel plans content frameworks campaign approaches and activation plans
• Translate client requirements and briefs into actionable digital recommendations and implementation plans
• Monitor digital performance audience behavior and industry trends to identify optimization opportunities
• Contribute to proposal development strategic recommendations and new business opportunities where required

2 Client Relationship Management

• Serve as a primary day-to-day contact for assigned client accounts
• Build strong working relationships with client stakeholders through responsive communication and reliable delivery
• Support client meetings status calls presentations planning discussions and performance reviews
• Manage project timelines deliverables approvals and client expectations across ongoing workstreams
• Identify opportunities to enhance account performance and support account growth initiatives

3 Creative Process amp Content Management

• Manage the creative development process from briefing through delivery across digital and social media projects
• Develop clear creative briefs outlining objectives audiences messaging requirements deliverables and timelines
• Coordinate with creative content design video web and production teams
• Review deliverables to ensure alignment with client objectives platform requirements and brand guidelines
• Consolidate and communicate client feedback to support efficient review and approval processes
• Help ensure creative outputs remain aligned with strategy timelines and quality expectations

4 Account Management amp Delivery

• Manage the delivery of digital projects and campaigns across multiple workstreams
• Coordinate timelines resources approvals dependencies and project documentation
• Monitor project progress and proactively address risks or delivery challenges
• Support budgeting scope management and reporting requirements for assigned accounts
• Ensure deliverables are reviewed quality checked and delivered according to agreed timelines

Requirements

• 4-6 years of experience in digital marketing social media communications or account management
• Bachelor s degree in marketing Communications Digital Media Business or a related field
• Strong understanding of digital communications social media and content marketing
• Good strategic planning and problem-solving skills
• Strong client relationship and stakeholder management capabilities
• Ability to manage creative and content development processes
• Excellent project management organization communication and presentation skills
• Ability to manage multiple projects in a fast-paced environment with strong attention to detail
• Experience managing client accounts in an agency or consulting environment
• Experience coordinating integrated digital campaigns and content initiatives
• Experience working with creative content and production teams
• Strong understanding of digital platforms content planning and campaign implementation
• Strong written and verbal communication skills in English Arabic capability is an advantage where relevant to the role

Careers at APCO

Through our recruitment hiring and retention efforts APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients We embrace differences in experience viewpoint and ideas starting with our values and extending to our behaviors policies and practices We aim to create a positive nbsp