Account Manager

Aon in the Middle East; Al Khobar; On-site; SAR 120,000 - 180,000; Full time

Job summary

Aon, based in Al Khobar, Saudi Arabia, seeks an Account Manager – General Lines Corporate to serve as the primary liaison between clients and insurers. You will manage client accounts, assess needs, negotiate terms, and ensure regulatory compliance while delivering exceptional service.

Responsibilities include maintaining client relationships, coordinating with insurers, processing renewals, and contributing to business development efforts.

Qualifications

• Bachelor’s degree in business, Finance, Insurance, or a relevant field.
• CII certification an advantage.
• IFCE mandatory.
• Saudi national.

Responsibilities

• Client Relationship Management: develop and maintain relationships, serve as main contact for inquiries, renewals, servicing.
• Placement: analyze risk, negotiate quotes, manage proposals and renewals.
• Regulatory & Compliance: ensure IA regulations compliance, maintain records, monitor regulatory changes.
• Administration: prepare reports, manage client records, handle invoicing and account discrepancies.
• Business Development: identify cross-sell/upsell opportunities and participate in marketing initiatives.

Skills

Negotiation

Communication

Presentation

Arabic & English

Education

Bachelor's degree in business, Finance, Insurance, or a relevant field

Saudi National

IFCE Mandatory

CII is advantage

Job description

Job Title: Account Manager – General Lines Corporate

Location: Al Khobar, Saudi Arabia

The Account Manager serves as the primary liaison between clients and insurers, managing client accounts and delivering tailored insurance solutions. This role is responsible for assessing insurance needs, negotiating with insurers, maintaining compliance with Saudi Arabian regulations, and ensuring service excellence in every client interaction.

Aon is in the business of better decisions

At Aon, we build decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Key Responsibilities

1. Client Relationship Management

• Develop and maintain strong relationships with clients, understanding their insurance needs.
• Serve as the main point of contact for client inquiries, claims, policy renewals, and day-to-day servicing.

2. Placement

• Analyze client risk exposures and recommend appropriate insurance products.
• Collaborate with insurance companies to negotiate competitive quotes and coverage terms.
• Prepare and present proposals, organize policy placements, and manage renewals.

3. Regulatory & Compliance

• Ensure all activities comply with Insurance Authority (IA) regulations and guidelines for insurance brokers.
• Maintain proper documentation and records.
• Stay updated on regulatory changes and their impact on the insurance industry.

4. Administration

• Prepare reports, maintain client records, and ensure accurate policy documentation.
• Handle premium collection, invoicing, and resolve account discrepancies.

5. Business Development

• Identify cross-selling and upselling opportunities.
• Participate in marketing initiatives, client meetings, and events.

Skills and experience that will lead to success:

Qualifications

• Bachelor’s degree in business, Finance, Insurance, or a relevant field.
• CII is advantage.
• IFCE Mandatory.
• Saudi National.

Knowledge

• Good understanding of the insurance market and IA regulatory landscape.

Skills & Attributes

• Strong negotiation, communication, and presentation skills.
• Proficiency in Arabic and English.

Experience

• Proven experience (+4 years) in insurance broking or insurance companies.

How We Support Our Colleagues

Aon provides a comprehensive benefits package and a collaborative working environment, designed to support professional development, performance, and well-being.

KSA HR Statement

This role is based in the Kingdom of Saudi Arabia and is subject to local labor laws and regulations.

About Aon

Aon plc (NYSE: AON) exists to shape decisions for the better to protect and enrich the lives of people around the world.