Senior NCR ATM Operations Lead – Incident and Stability

Arab Solutions

Doha

On-site

QAR 150,000 - 210,000

Full time

4 days ago

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Job summary

Arab Solutions has a vacancy for a Senior NCR ATM Operations Consultant to support the technical and operational management of the QNB ATM Network. The role involves incident analysis, NCR software coordination, and maintaining ATM operations stability.

The ideal candidate will have 5+ years in ATM operations or application support, strong NCR software experience, and excellent troubleshooting and communication skills. Banking experience is preferred, with focus on reliable incident resolution.

Qualifications

5+ years of experience in ATM Operations / ATM Application Support.
Strong experience with NCR ATM software.
Experience in incident analysis, log analysis, production support, and deployments.
Banking/financial services experience preferred.
Strong troubleshooting, coordination, and communication skills.

Responsibilities

Perform Level 1 analysis and troubleshooting of ATM incidents.
Raise and manage tickets with NCR ATM Software Support based on analysis and findings.
Support ATM operations projects and resolve operational issues.
Assist with patches, development releases, and production fixes in line with SIT/UAT progress.
Collect, analyze, and share logs and technical findings for incidents and support cases.
Complete assigned Tech Requests within agreed timelines.
Support day-to-day QNB ATM Network operations and stability.