Senior ATM Operations & NCR Troubleshooting Lead

Arab Solutions

Doha

On-site

QAR 120,000 - 160,000

Full time

4 days ago

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Job summary

Arab Solutions is seeking a Senior NCR ATM Operations Consultant to support the QNB ATM Network in Doha, Qatar. You will perform Level 1 analysis and troubleshooting of ATM incidents, raise and manage tickets with NCR Software Support based on findings.

You will back day-to-day ATM operations, assist with patches and production fixes, collect logs, and support deployments in line with SIT/UAT progress. Strong communication and banking industry experience are preferred.

Qualifications

5+ years of ATM operations experience.
Strong experience with NCR ATM software.
Experience in incident analysis, log analysis, production support, and deployments.
Banking/financial services experience preferred.
Strong troubleshooting, coordination, and communication skills.

Responsibilities

Perform Level 1 analysis and troubleshooting of ATM incidents.
Raise and manage tickets with NCR ATM Software Support based on analysis and findings.
Support ATM operations projects and resolve operational issues.
Assist with patches development releases and production fixes in line with SIT UAT progress.
Collect analyze and share logs and technical findings for incidents and support cases.
Complete assigned Tech Requests within agreed timelines.
Support day-to-day QNB ATM Network operations and stability.