RFID Systems Engineer: Diagnostics, Maintenance & Upgrades

Madre Integrated Engineering

Doha

On-site

QAR 180,000 - 240,000

Full time

14 days+

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Job summary

Madre Integrated Engineering is seeking a full-time specialist in Doha to deliver advanced diagnostics across system, application, and infrastructure levels. You will own root-cause analysis and implement permanent fixes while coordinating OEM support cases and manufacturer upgrades.

The role requires hands-on experience with complex systems, strong diagnostic skills, and the ability to document and mentor others.

Qualifications

3+ years hands-on with the specific system in a comparable environment.
Diagnostic and root-cause skill.
Documentation and mentoring.
Advanced-incident resolution within SLA.

Responsibilities

Provide advanced diagnostics at system, application and infrastructure level.
Carry out root-cause analysis for major and recurring incidents and own the permanent fix.
Open and manage OEM back-to-back support cases under the same ticket and SLA clock.
Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.
Own the preventive-maintenance procedures and predictive monitoring for the system.
Maintain the design documents, SOPs and knowledge base; mentor and sign off Level-2 competence.
Provide technical assessment to the Change Advisory Board for changes to the system.
Maintain readers, antennas and controllers; verify read rates and connectivity; tune performance with the OEM.