Retail Operations Manager - Growth, Experience & Efficiency

Apparel Group; Doha; On-site; QAR 167,000 - 257,000; Full time

Job summary

Apparel Group in Doha is seeking a seasoned Retail Operations Manager to drive revenue, implement SOPs, and ensure store excellence across multiple formats.

The role oversees staffing, training, and performance, leading by example to enhance customer experience and optimize visual merchandising, stock control, and cost efficiency.

Candidates should have 6–8 years in retail operations, including 3 years in management, with a degree in business or retail management.

Qualifications

• Experience in retail operations and store leadership.
• Strong knowledge of KPIs, customer experience and cost control.
• Bachelor's degree in Business Administration or Retail Management.
• Proven ability to manage large teams across multiple stores.

Responsibilities

• Achieve sales and profitability targets across stores.
• Set store sales targets to maximize revenue.
• Lead Area and Store Managers to boost productivity.
• Oversee staffing, training, and performance coaching.
• Ensure SOP adherence and loss prevention.
• Oversee Visual Merchandising compliance in all stores.
• Recruit and train staff on sales techniques and customer service.
• Evaluate employee performance with regular feedback.
• Make decisions on operations and store standards based on client needs.

Skills

Retail Operations

Team Leadership

Sales Management

KPI & Analytics

Customer Experience

Staff Recruitment

Education

Bachelor's degree in Business Administration or related field

Job description

Apparel Group in Doha is seeking a seasoned Retail Operations Manager to drive revenue, implement SOPs, and ensure store excellence across multiple formats.

The role oversees staffing, training, and performance, leading by example to enhance customer experience and optimize visual merchandising, stock control, and cost efficiency.

Candidates should have 6–8 years in retail operations, including 3 years in management, with a degree in business or retail management.