Retail Store Leader: Boost Sales & Customer Experience

Urban Ridge Supplies; Doha; On-site; QAR 167,400 - 256,680; Full time

Job summary

Confidential Client is seeking an experienced Shop Manager in Doha, Qatar, to lead daily store operations with a focus on delivering outstanding customer experiences and driving sales performance. You will manage inventory, plan staff schedules, monitor budgets, and develop a high-performing team while ensuring compliance with safety and brand standards.

The ideal candidate holds a bachelor's degree, 4–6 years in retail, and at least 2 years in a managerial role, with strong leadership and

Qualifications

• Bachelor's degree or equivalent qualification.
• 4–6 years of retail experience, including at least 2 years in a managerial or supervisory position.
• Proven experience leading retail teams and driving commercial performance.
• Strong understanding of stock management, merchandising, sales reporting, and retail operations.
• Excellent leadership, communication, and organisational skills.
• Proficient in Microsoft Office applications.
• Fluent in English; Arabic is an advantage.

Responsibilities

• Lead the day-to-day operations of the retail store to ensure excellent customer service and operational efficiency.
• Drive sales performance and achieve revenue and profitability targets.
• Analyse sales trends, monitor best-selling products, and identify stock replenishment requirements.
• Manage inventory, stock movements, cycle counts, and loss prevention activities.
• Ensure the store is maintained to the highest visual merchandising and presentation standards.
• Prepare staff schedules based on business needs, customer traffic, and operational requirements.
• Monitor operational costs and manage budgets effectively.
• Produce regular reports on sales performance, inventory, KPIs, and team productivity.
• Recruit, coach, develop, and motivate team members to maximise performance.
• Ensure compliance with company policies, health and safety standards, and local regulations.

Skills

Retail leadership

Sales analysis

Stock management

Merchandising

Communication

MS Office

English proficiency

Arabic (adv)

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Confidential Client is seeking an experienced Shop Manager in Doha, Qatar, to lead daily store operations with a focus on delivering outstanding customer experiences and driving sales performance. You will manage inventory, plan staff schedules, monitor budgets, and develop a high-performing team while ensuring compliance with safety and brand standards.

The ideal candidate holds a bachelor's degree, 4–6 years in retail, and at least 2 years in a managerial role, with strong leadership and