Retail Store Operations & Sales Leader

GMG; Doha; On-site; QAR 89,280 - 133,920; Full time

Job summary

GMG is seeking a Store Supervisor to lead the Doha store, drive sales, and ensure exceptional customer service. You will manage operations, merchandising, and team performance to meet GMG standards.

The role requires a minimum 3-4 years in retail supervisory roles, strong product knowledge, and proficiency with MS Office. You will collaborate with the store and company teams to optimize profitability and customer satisfaction.

Qualifications

• Bachelor’s degree in any discipline.
• A minimum of 3-4 years of relevant experience with at least 3 years in a similar supervisory role in retail operations.
• Industry expertise.
• Product/Category knowledge.
• Customer Orientation.
• MS Office and Tools.

Responsibilities

• Communicates store targets to the team and drives sales to achieve financial objectives.
• Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products.
• Oversees and monitors all point of sales activities in the store including sales transactions, payments, and inventory updates.
• Oversees cash transaction entry and management (petty cash, POS cash elements, change floats).
• Regularly audits store administration and assists in stock counts and spot checks.
• Monitors and handles customer complaints and takes corrective action.
• Tracks and evaluates brand sales performance and market trends to increase sales and profitability.
• Monitors and analyzes sales reports and provides stock insights.

Skills

Customer Orientation

MS Office

Product/Category knowledge

Industry expertise

Education

Bachelor’s degree in any discipline

Job description

GMG is seeking a Store Supervisor to lead the Doha store, drive sales, and ensure exceptional customer service. You will manage operations, merchandising, and team performance to meet GMG standards.

The role requires a minimum 3-4 years in retail supervisory roles, strong product knowledge, and proficiency with MS Office. You will collaborate with the store and company teams to optimize profitability and customer satisfaction.