People & Culture Executive

Rixos Hotels; Lusail; On-site; QAR 180,000 - 280,000; Full time

Job summary

Rixos Premium Qetaifan Island North seeks a highly organized People & Culture Executive to support payroll, attendance, onboarding, and HR admin for waterpark and theme park teams.

Experience in high-volume hospitality, including seasonal staffing, and hands-on Oasys payroll expertise are required. The role involves employee relations, documentation, and ensuring compliance across labour laws.

Qualifications

• Bachelor’s degree in HR, business, or hospitality management.
• 3–5 years of HR/People & Culture experience in hospitality.
• Hands-on payroll experience with Oasys is mandatory.
• Strong knowledge of HR administration and employee relations.

Responsibilities

• Manage day-to-day People & Culture activities for resort operations.
• Maintain accurate employee records and personnel files.
• Prepare HR letters, contracts, and onboarding documentation.
• Ensure compliance with labour requirements and company policies.
• Support payroll data entry, attendance, leave, and overtime processes.

Skills

HR expertise

Payroll coordination

Communication skills

Organizational skills

MS Excel

Attention to detail

Education

Bachelor’s degree in Human Resources/Business Administration/Hospitality Management

Tools

Oasys payroll system

Job description

Company Description

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Job Description

Position Overview

We are looking for a highly organized and service-oriented People & Culture Executive with hands-on experience in Waterpark, Theme Park, Resort, or high-volume hospitality operations.

The successful candidate will support the day-to-day People & Culture operations, including employee relations, payroll coordination, attendance and leave management, employee documentation, recruitment support, onboarding, and HR administration.

Hands-on experience with the Oasys payroll system is mandatory for this position.

Key Responsibilities

People & Culture Operations

• Manage day-to-day People & Culture activities for Waterpark/Theme Park operational teams.


• Maintain accurate and up-to-date employee records and personnel files.


• Prepare HR letters, certificates, contracts, confirmations, and other employee documentation.


• Ensure compliance with company policies, procedures, and applicable labour requirements.


• Support internal HR audits and maintain proper documentation.

Payroll & Oasys System

• Manage and maintain employee payroll-related data in the Oasys payroll system.


• Process and verify monthly payroll inputs, including:




• Attendance and working hours


• Overtime


• Leave and absences


• New joiners and separations


• Salary adjustments


• Allowances and deductions


• End-of-service-related payroll inputs

Reconcile payroll information with attendance and HR records before payroll submission.

Coordinate with Finance and relevant departments to resolve payroll discrepancies.

Maintain confidentiality and accuracy of all payroll and employee information.

Attendance & Leave Management

• Monitor daily attendance, absenteeism, late arrivals, and leave records.


• Ensure timely and accurate updates of attendance and leave information.


• Coordinate with department leaders regarding attendance irregularities and employee concerns.


• Support the implementation and monitoring of attendance policies.

Recruitment & Onboarding

• Support recruitment activities for operational and support functions.


• Coordinate interviews, selection documentation, offers, and pre-employment requirements.


• Support onboarding and induction programs for new employees.


• Ensure employee files and joining documentation are complete before and after joining.


• Support high-volume seasonal and operational recruitment requirements.

Employee Relations & Engagement

• Act as a first point of contact for routine employee queries and People & Culture matters.


• Support employee relations activities and escalate complex cases to the People & Culture Manager.


• Assist in disciplinary procedures, investigations, warnings, and other employee relations documentation.


• Support employee engagement activities, recognition programs, and People & Culture initiatives.


• Maintain positive relationships with employees and operational departments.

Waterpark / Theme Park Operations

• Provide hands-on P&C support in a high-volume, fast-paced operational environment.


• Understand the unique workforce requirements of Waterpark/Theme Park operations, including seasonal staffing, shift work, operational manpower fluctuations, and large frontline teams.


• Support workforce planning and manpower movements during peak operational periods.


• Work closely with operational departments such as F&B, Lifeguards, Guest Relations, Attractions, Security, Engineering, Housekeeping, and other park operations.

Qualifications

Requirements

Essential

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.


• Minimum 3–5 years of relevant People & Culture / HR experience.


• Previous experience in a Waterpark, Theme Park, large-scale resort, leisure attraction, or high-volume hospitality operation.


• Hands-on experience with the Oasys payroll system is mandatory.


• Strong knowledge of payroll inputs, attendance, leave, overtime, and employee records.


• Experience supporting a large and diverse operational workforce.


• Strong knowledge of HR administration and employee relations.


• Excellent Microsoft Office skills, particularly Excel.


• Strong communication, interpersonal, and organizational skills.


• Ability to work under pressure and manage multiple priorities.

Preferred

• Experience in Qatar or the GCC hospitality/leisure industry.


• Experience working with seasonal or high-volume manpower.


• Knowledge of Qatar Labour Law and HR practices.


• Experience supporting large Waterpark/Theme Park operations.


• Previous experience with HRIS/payroll and attendance systems in addition to Oasys.