Luxury Hotel E‑Commerce Lead — Direct Booking Growth

Kempinski Hotels; Doha; On-site; QAR 180,000 - 280,000; Full time

Job summary

Kempinski Hotels is seeking an E‑Commerce Manager for its luxury hotel in Doha, Qatar. You will drive direct digital bookings, optimize the brand website, and manage OTA and metasearch distribution aligning with yield strategies.

You will lead paid search, SEO, CRM‑driven campaigns, and analytics to improve conversion, ROAS, and channel mix. Bachelor’s degree and 3+ years in hospitality e‑commerce required.

Qualifications

• Bachelor’s degree in Hospitality Management, E‑Commerce, Digital Marketing, Business Administration, or related field.
• 3+ years of experience in hospitality e‑commerce, digital marketing, or online distribution.

Responsibilities

• Direct Channel Optimization of Brand.com and direct booking engine.
• Lead digital marketing execution: PPC/SEO, metasearch, email campaigns.
• Optimize OTA presence, content parity, and promotional participation.
• Track performance with GA4 and provide monthly reporting.

Skills

Digital marketing strategy

Revenue management collaboration

Strategic thinking

Communication

Education

Bachelor's degree in Hospitality / E‑Commerce / Digital Marketing / Business

Tools

GA4 & Tag Manager

CRS / PMS / Channel Manager

OTA extranets (Expedia, Booking.com)

CMS & Meta-search management

Job description

Kempinski Hotels is seeking an E‑Commerce Manager for its luxury hotel in Doha, Qatar. You will drive direct digital bookings, optimize the brand website, and manage OTA and metasearch distribution aligning with yield strategies.

You will lead paid search, SEO, CRM‑driven campaigns, and analytics to improve conversion, ROAS, and channel mix. Bachelor’s degree and 3+ years in hospitality e‑commerce required.