Hospitality L&D Trainer - Club Onboarding

Society Qatar; Doha; On-site; QAR 60,000 - 100,000; Full time

Job summary

Society Qatar is seeking an Learning & Development Trainer to design, coordinate, and deliver high-quality training programmes that elevate our premium hospitality-led member experience across clubs. You will work with Operations, Sales, Fitness, and HR to embed learning into day-to-day behaviours, lead workshops and onboarding for new clubs, and drive continuous improvement in service standards.

This hands-on role combines training facilitation, programme coordination, and coaching, with travel

Qualifications

• Proven experience in a training, learning & development, or HR role.
• Experience within hospitality, fitness, or premium service environments strongly preferred.
• Strong facilitation and presentation skills adaptable to diverse audiences.
• Experience designing and delivering training programmes.
• Excellent communication and relationship-building skills.
• Highly organised with strong attention to detail.
• Willingness to travel between sites as required.

Responsibilities

• Design and continuously improve training programmes aligned to Society brand standards, service expectations, operational procedures, and leadership behaviours.
• Develop training content across member experience, hospitality standards, sales & service behaviours, leadership fundamentals, and compliance.
• Deliver engaging training sessions in person and virtually, adapting delivery style to suit different roles and audiences.
• Coordinate training logistics including scheduling, venues, attendance tracking, and training records.
• Maintain up-to-date training materials, manuals, and digital resources.

Skills

Training design & delivery

Facilitation

Communication

Coaching

Education

CIPD qualification or equivalent

Job description

Society Qatar is seeking an Learning & Development Trainer to design, coordinate, and deliver high-quality training programmes that elevate our premium hospitality-led member experience across clubs. You will work with Operations, Sales, Fitness, and HR to embed learning into day-to-day behaviours, lead workshops and onboarding for new clubs, and drive continuous improvement in service standards.

This hands-on role combines training facilitation, programme coordination, and coaching, with travel