Luxury Hospitality Learning & Leadership Manager

InterContinental Hotels Group; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

InterContinental Hotels Group is seeking an Learning Manager at the InterContinental Doha Beach & Spa in Doha, Qatar. You will design, deliver and evaluate learning initiatives aligned with IHG standards to strengthen colleague capabilities and develop future leaders.

You will collaborate with the leadership team to identify development priorities and translate them into impactful solutions, ensuring onboarding, leadership development and succession planning are integrated with People & Culture

Qualifications

• Previous experience in a Learning & Development / Training role within the luxury hospitality industry.
• Strong understanding of hospitality operations and the ability to translate operational needs into practical learning solutions.
• Proven experience in facilitating learning for diverse audiences and different levels of seniority.
• Strong knowledge of leadership development, talent management and succession planning.
• Excellent communication, presentation and facilitation skills.
• A creative and engaging approach to learning, with the ability to introduce new ideas and initiatives.
• Strong organizational and project management skills, with excellent attention to detail.
• Confidence in working with senior leaders, HODs and operational teams.
• Strong analytical skills and the ability to measure and communicate the impact of learning initiatives.

Responsibilities

• Drive the property's Learning & Development strategy aligned to business priorities and luxury service ambition.
• Conduct a structured Learning Needs Analysis and translate insights into a yearly learning plan.
• Oversee implementation and ongoing effectiveness of IHG University across the property.
• Ensure all mandatory, brand, and role-based learning pathways are deployed and tracked.
• Facilitate leadership development journeys for supervisors, managers, and senior leaders.
• Support PDPs and succession planning by identifying development priorities with People & Culture and department heads.
• Lead Departmental Trainer framework and coach departmental trainers.
• Train, coach, and support trainers to ensure consistency and effectiveness.

Skills

L&D in luxury hospitality

Leadership development

Communication

Facilitation

Project management

Analytical thinking

Learning design and delivery

Job description

InterContinental Hotels Group is seeking an Learning Manager at the InterContinental Doha Beach & Spa in Doha, Qatar. You will design, deliver and evaluate learning initiatives aligned with IHG standards to strengthen colleague capabilities and develop future leaders.

You will collaborate with the leadership team to identify development priorities and translate them into impactful solutions, ensuring onboarding, leadership development and succession planning are integrated with People & Culture