Learning and Development Manager

Ennismore; Doha; On-site; QAR 89,000 - 134,000; Full time

Job summary

Mondrian Doha in Qatar is seeking an Learning & Development professional to support the Director of Human Resources in delivering comprehensive training for all hotel employees, including management, and to implement orientation and training programs.

You will research and recommend internal and external learning options aligned with business objectives, conduct needs assessments, develop or outsource programs, deliver training, and evaluate effectiveness.

Qualifications

• Experience in Learning and Development within hospitality.
• Knowledge of onboarding, training, and employee engagement.
• Familiar with local employment laws and HR procedures.

Responsibilities

• Assist in implementing hotel-based orientation and training programs.
• Research internal and external learning programs aligned with business needs.
• Coordinate training needs assessments and program evaluation.
• Support recruitment, onboarding, and staff development activities.
• Prepare turnover and payroll data for HRMS.

Skills

Learning & Development

Coaching

Training Needs Analysis

HRMS

Employee Training

Recruitment Support

Manpower Planning

Compensation & Benefits

Onboarding

Policy Compliance

Tools

HRMS

Job description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

What do we expect from you?

Under the general guidance of the Director of Human Resources or any other authorized by the management, assist in ensuring a variety of Learning and Development functions. He/she is also responsible for the Learning & Development function for all Hotel employees including Management Level. The Implementation of all company and Hotel based orientation and Training programs.

In addition, will research and recommends a complement of internal and external learning programs that align with the organizations business objectives and employee needs. Will be responsible for Training needs assessments, development and/or outsourcing of L&D programs, including content, delivering of L&D programs and evaluation of its effectiveness.

How your day looks like:

• Support day to day process in Learning and assist the Director of Human Resources in implementing hotel strategy, including but not limited to, coaching and counseling, recruitment, engagement, training, on-boarding, benefits and hiring and retaining the best employees
• Assist in all reward and recognition programs and training strategies
• Oversee all employee training related matters as they relate to and local employment law and process
• Support and implement activities with employee Housing Manager and initiatives
• Must be familiar with manpower planning processes and good knowledge on compensations and benefit practices
• Understand and comply with the termination process and unemployment compensation
• Be knowledgeable about available employee benefits and answer questions regarding Planned, vacation and benefits
• Compile Turnover Report, copy and distribute to Senior Management team
• Enter payroll information on computer (wage information, changes) HRMS
• Prepare and train recruitment best practices and conduct prescreening interviews
• Respond to departmental training analysis, and maintain training logbooks
• Completion & Evaluation of yearly Training audits
• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury
• Ensure compliance with all HR and related Security operating procedures
• Develop and deploy property specific training programs
• Become certified trainer in all Human Resources training modules
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired Hotel and company goals
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
• Ability to supervise, engage, coach and mentor department trainers
• Ability to accept responsibility for actions of others