Guest Experience Ambassador

Anantara Hotels & Resorts; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

Anantara Hotels & Resorts is seeking a Guest Relations Officer in Doha to ensure that every guest enjoys a memorable experience. The role involves anticipating guest needs and responding to inquiries in a timely and helpful manner.

Qualified candidates should hold a college degree in hotel management or a related field, and have exceptional communication skills, along with proficiency in Front Office Systems. Experience in Front Office or Guest Services will be an advantage.

Qualifications

• Previous experience in Front Office or Guest Services.
• Ability to proactively meet guest needs and ensure satisfaction.

Responsibilities

• Ensure all guests enjoy a positive and memorable experience.
• Anticipate guest needs and handle inquiries attentively.
• Take personal responsibility for guest satisfaction.

Skills

Excellent communication skills

Proficient in English, both written and spoken

Education

College degree in hotel management or related field

Tools

Front Office Systems

Job description

Anantara Hotels & Resorts is seeking a Guest Relations Officer in Doha to ensure that every guest enjoys a memorable experience. The role involves anticipating guest needs and responding to inquiries in a timely and helpful manner.

Qualified candidates should hold a college degree in hotel management or a related field, and have exceptional communication skills, along with proficiency in Front Office Systems. Experience in Front Office or Guest Services will be an advantage.