Global Employee Relations Investigator

Qatar Airways Group; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Qatar Airways Group seeks an experienced Employee Relations Specialist to support and conduct review, assessment, and resolution of employee relations matters across the Group. The role ensures fair handling, policy compliance, and governance, while identifying people-related risks and providing practical recommendations to support informed decision-making.

We are looking for a credible, detail-oriented professional with strong judgment and analytical capability to manage sensitive workplace

Qualifications

• Minimum of 5 years’ relevant experience in Employee Relations, HR investigations, and case management.
• Strong understanding of HR policies, employee relations processes, workplace governance, and procedural fairness.
• Experience handling sensitive, confidential, and complex employee matters with professionalism, impartiality, and sound judgment.
• Strong analytical and critical-thinking skills, with the ability to assess complex information and produce clear, evidence-based findings.
• Excellent written communication skills, including the ability to prepare structured reports, findings, and recommendations for management review.
• High level of integrity, discretion, and commitment to fairness, confidentiality, and due process.
• International Employee Relations experience, or experience working across multiple jurisdictions or regulatory environments, would be highly beneficial.

Responsibilities

• Reviewing new and ongoing employee relations matters, including allegations of policy breaches, misconduct, workplace concerns, and procedural non-compliance.
• Assessing the urgency, sensitivity, and potential risk of each matter and prioritising reviews accordingly.
• Establishing the background and key facts of each case, including relevant work areas, research scope, identifying key stakeholders, and contributing factors.
• Conducting fair, impartial, and objective internal reviews in accordance with applicable policies, procedures, and agreed timeframes.
• Gathering, reviewing, and analysing information from relevant sources, including interviews, written statements, documents, records, and other supporting evidence.
• Conducting interviews with employees and other relevant individuals, documenting information accurately, and ensuring that evidence is secured and assessed appropriately.
• Analysing complex information to substantiate facts, identify inconsistencies, assess potential financial or operational impact in consultation with business stakeholders, and support evidence-based conclusions.
• Preparing clear, structured, and well-documented reports setting out findings, limitations, supporting evidence, and recommendations for management review.
• Providing objective recommendations to address identified gaps, mitigate risk, and support appropriate corrective or preventative action.
• Advising management on trends, recurring issues, and opportunities to strengthen employee relations practices, policy compliance, and workplace standards.

Skills

Employee relations

HR investigations

Case management

Analytical thinking

Written communication

Judgment and discretion

Cross-jurisdiction experience

Education

Bachelor's degree in HR or related field

Job description

Qatar Airways Group seeks an experienced Employee Relations Specialist to support and conduct review, assessment, and resolution of employee relations matters across the Group. The role ensures fair handling, policy compliance, and governance, while identifying people-related risks and providing practical recommendations to support informed decision-making.

We are looking for a credible, detail-oriented professional with strong judgment and analytical capability to manage sensitive workplace