Front Office Heartist — Guest Experience & Check-In Pro

Accor; Doha; On-site; QAR 30,000 - 45,000; Full time

Job summary

Accor is looking for a motivated individual to join their team in Doha, Qatar. The role involves providing exceptional front office service, including warmly welcoming guests, managing check-ins and check-outs, and addressing guest needs promptly.

The ideal candidate will have experience in hospitality, be tech-savvy, and possess a sales-driven mindset. Accor values diversity and is committed to fostering an inclusive workplace where everyone's story is valued.

Qualifications

• Thrives in fast-paced environments and loves creating memorable guest experiences.
• Previous experience in hospitality is a strong advantage.
• Fluency in English; additional languages are a great asset.

Responsibilities

• Provide friendly, efficient, and professional front office service.
• Anticipate guest needs and handle cash transactions.
• Monitor room status and manage guest complaints.

Skills

Service-minded

Tech-savvy

Fluency in English

Sales-driven mindset

Guest-oriented

Tools

Opera or similar systems

Job description

Accor is looking for a motivated individual to join their team in Doha, Qatar. The role involves providing exceptional front office service, including warmly welcoming guests, managing check-ins and check-outs, and addressing guest needs promptly.

The ideal candidate will have experience in hospitality, be tech-savvy, and possess a sales-driven mindset. Accor values diversity and is committed to fostering an inclusive workplace where everyone's story is valued.