Front Desk Host - Guest Experience Expert

Abroad Work; Al Rayyan; On-site; QAR 36,000 - 60,000; Full time

Job summary

Abroad Work in Al-Rayyan, Qatar is seeking a professional Front Desk Receptionist to manage guest check-ins, provide information, and ensure a warm welcome. You will handle reservations, answer calls, process payments, and coordinate with housekeeping and F&B to deliver excellent guest experiences.

A high school diploma is required; hotel hospitality certification is a plus; English fluency is essential. This role offers the chance to develop in a diverse hospitality team and contribute to

Qualifications

• High school diploma or equivalent; hospitality certification is an advantage.
• Proven experience as Front Desk Receptionist in a fast-paced environment.
• Strong English communication and customer service skills.

Responsibilities

• Greet guests in a friendly and welcoming manner and provide information on hotel facilities, services, and local attractions.
• Handle guest check-ins and check-outs efficiently while following hotel policies.
• Answer incoming phone calls and take reservations or messages as required.
• Process payments accurately using the hotel's computer system and maintain records.
• Assist guests with inquiries or complaints and escalate when needed.
• Keep the front desk area clean, tidy, and stocked with supplies.
• Collaborate with housekeeping, maintenance, and F&B to ensure smooth operations and great guest experience.
• Assist with administrative tasks such as filing, sorting mail, and maintaining guest records.

Skills

Customer service

Communication

Multitasking

English fluency

Hospitality mindset

Education

High school diploma

Tools

Reservation software

Job description

Abroad Work in Al-Rayyan, Qatar is seeking a professional Front Desk Receptionist to manage guest check-ins, provide information, and ensure a warm welcome. You will handle reservations, answer calls, process payments, and coordinate with housekeeping and F&B to deliver excellent guest experiences.

A high school diploma is required; hotel hospitality certification is a plus; English fluency is essential. This role offers the chance to develop in a diverse hospitality team and contribute to