Guest Experience Concierge (Hotel Receptionist)

Premier Inn Hotels - Middle East; Doha; On-site; QAR 39,000 - 61,000; Full time

Benefits offered by this job

Accommodation

Transportation

Medical insurance (including dental)

Air tickets

Work-life balance

Job summary

Premier Inn Hotels - Middle East in Doha, Qatar, is seeking a hotel receptionist to greet guests, handle check-ins/outs, and manage reservations with accuracy. The role requires strong communication, Arabic language proficiency, and experience in a Front Office environment.

You will process payments, provide local information, and coordinate with hotel teams to ensure excellent guest service in a fast-paced setting. A hospitality-focused diploma and Opera PMS knowledge are preferred.

Qualifications

• Minimum one year of experience as hotel receptionist in Front Office.
• Knowledge of Opera PMS is required.
• Fluent Arabic language (speaking, reading and writing).

Responsibilities

• Greet guests and welcome visitors in line with brand standards.
• Handle reservations, inquiries, and cancellations accurately.
• Process payments according to cash handling procedures.
• Provide information on promotions, prices, and local events.
• Coordinate with other departments to fulfil guest requests.

Skills

Communication skills

Attention to detail

Customer service

Teamwork

Organizational skills

Education

Diploma in Hospitality

Tools

Opera PMS

Job description

Premier Inn Hotels - Middle East in Doha, Qatar, is seeking a hotel receptionist to greet guests, handle check-ins/outs, and manage reservations with accuracy. The role requires strong communication, Arabic language proficiency, and experience in a Front Office environment.

You will process payments, provide local information, and coordinate with hotel teams to ensure excellent guest service in a fast-paced setting. A hospitality-focused diploma and Opera PMS knowledge are preferred.