Guest Experience Concierge – Front Desk (Hotel)

JobLeader; Al Rayyan; On-site; QAR 40,000 - 60,000; Full time

Job summary

JobLeader in Al-Rayyan, Qatar, seeks a friendly Front Desk Receptionist to be the first point of contact for guests at our property. You will welcome visitors, answer calls, provide information on services and local attractions, and assist with check-in and check-out procedures.

The ideal candidate communicates clearly in English, is organized, detail-oriented, and capable of multitasking in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service or similar role preferred.
• Fluent in English, both spoken and written.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize tasks.

Responsibilities

• Greet and welcome guests as they arrive at the hotel.
• Answer incoming calls and direct them to the appropriate department or person.
• Provide information about hotel services, facilities, and local attractions.
• Check-in and check-out guests, ensuring all necessary documentation is completed accurately.
• Handle guest complaints and resolve any issues in a timely manner.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, data entry, and photocopying.

Skills

Fluent English

Excellent communication

Strong organizational skills

Multitasking

Customer service experience

Education

High school diploma or equivalent

Job description

JobLeader in Al-Rayyan, Qatar, seeks a friendly Front Desk Receptionist to be the first point of contact for guests at our property. You will welcome visitors, answer calls, provide information on services and local attractions, and assist with check-in and check-out procedures.

The ideal candidate communicates clearly in English, is organized, detail-oriented, and capable of multitasking in a fast-paced hotel environment.