Director of Rooms & Talent Development

Advanced Search Group; Doha; On-site; QAR 360,000 - 600,000; Full time

Job summary

Kempinski Doha is seeking a Director of Rooms to lead all Rooms Division operations, ensuring guest satisfaction, optimal occupancy and adherence to Kempinski standards.

In this role you will develop strategic plans, manage budgets, supervise staff, collaborate with Revenue Management, and ensure safety procedures are followed. The position emphasizes talent development and maintaining high LQA/Forbes scores, including pre-opening tasks when applicable.

Responsibilities

• Participate in development and preparation of hotel’s strategic plan.
• Preparation of budget and monitoring of revenues.
• Profit and loss responsibility.
• Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.
• Optimize revenue by sales-promoting activities and collaborating with Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
• Control the duty roster for sub-departments guaranteeing quality as well as highest personnel cost efficiency.
• Oversee all labour cost controls within budget limits and occupancy variances to maximize productivity.
• Conduct interviews with potential candidates.
• Manage all operational tasks including their delegation and follow-up.
• Re-evaluate work flows to improve and optimize organisation.
• Implement and evaluate procedures and policies.
• Ensure clear communications with all other department heads.
• Create career development plans for all employees who are either part of the Talent Pool or High Potentials.
• Regularly organize departmental meetings.
• Communicate management strategy and targets to department heads and line staff and ensure implementation.
• Ensure and communicate up-to-date procedures for all safety relevant measures with the Fire & Safety team.
• Conduct daily walk throughs to ensure quality standards and cleanliness in front and back of the house areas.
• Check the technical situation of the departments in Rooms Divisions.
• Maintain a high visibility with guests and employees.
• Responsible for maintaining high score during LQA/Forbes inspections.
• Pre-opening tasks and responsibilities where applicable.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Job description

Kempinski Doha is seeking a Director of Rooms to lead all Rooms Division operations, ensuring guest satisfaction, optimal occupancy and adherence to Kempinski standards.

In this role you will develop strategic plans, manage budgets, supervise staff, collaborate with Revenue Management, and ensure safety procedures are followed. The position emphasizes talent development and maintaining high LQA/Forbes scores, including pre-opening tasks when applicable.