Restaurant Experience Lead & Talent Growth

Tanqeeb; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

Kempinski in Doha is seeking an experienced outlet service manager to lead a team and work closely with the culinary department to deliver exceptional guest experiences. You will manage service quality, enforce safety and HACCP, and drive outlet revenue within budget.

The role emphasizes developing internal talent, implementing new initiatives, and maintaining Kempinski's high standards across all service aspects.

Responsibilities

• Manage a service team in cooperation with the culinary team.
• Adhere to all hotel rules, safety policies and HACCP hygiene regulations.
• Drive revenue by achieving the outlet's full potential and adhering to budget.
• Maintain high quality of product and service in the outlet.
• Develop the outlet entrepreneurially, seeking opportunities to generate more business.
• Foster and communicate innovations and new ideas to the Head of Department.
• Identify internal and external talents matching Kempinski’s DNA values and support their career development.
• Train and assign multi-tasking to grow talent and present candidates in Talent Transfer calls.
• Provide constant feedback to all employees and conduct yearly performance appraisals.

Job description

Kempinski in Doha is seeking an experienced outlet service manager to lead a team and work closely with the culinary department to deliver exceptional guest experiences. You will manage service quality, enforce safety and HACCP, and drive outlet revenue within budget.

The role emphasizes developing internal talent, implementing new initiatives, and maintaining Kempinski's high standards across all service aspects.