Cruise Line Customer Service Representative

OceanWave Maritime; Al Ruwais; On-site; QAR 55,000 - 75,000; Full time

Job summary

OceanWave Maritime seeks a Customer Service Representative to deliver exceptional service to our Indian guests onboard. You'll handle inquiries, resolve complaints and ensure guest satisfaction with the cruise experience. Fluency in Hindi and English is required, hospitality experience preferred.

Salary is 1600$ per month, and the position is based in Ar-Ruwais on the United Arab Emirates coast. Join a dynamic cruise line and contribute to memorable voyages.

Qualifications

• Excellent communication skills.
• Fluent in Hindi and English.
• Hospitality customer service experience preferred.

Responsibilities

• Address inquiries from guests.
• Resolve complaints and ensure satisfaction.
• Contribute to memorable cruise experiences.

Skills

Hindi fluency

English fluency

Job description

Profession Cruise Line City Ar-Ruwais United Arab Emirates

As a Customer Service Representative for our esteemed cruise line company you will be responsible for providing exceptional service to our Indian guests onboard. Your duties will include addressing their inquiries, resolving complaints and ensuring their overall satisfaction with their cruise experience. You must possess excellent communication skills and be fluent in Hindi and English. Previous customer service experience in the hospitality industry is preferred.

• addressing their inquiries
• resolving complaints
• ensuring their overall satisfaction with their cruise experience

This position offers a competitive salary of 1600$ per month and the opportunity to work in the beautiful city of Ar-Ruwais located on the picturesque coast of the United Arab Emirates.