Cruise Line Customer Service Representative

PPOAR; Al Ruwais; On-site; QAR 62,000 - 84,000; Full time

Job summary

PPOAR in Ar-Ruwais is seeking a Cruise Line Customer Service Representative to provide exceptional guest service on our cruise line. You will answer inquiries, assist with reservations, resolve complaints, and ensure guest satisfaction. Fluency in English is required; knowledge of other languages is a plus.

This full-time role offers a monthly salary of 1,800 USD. We welcome applicants from all nationalities, with preference for Indian or Canadian candidates.

Qualifications

• Excellent communication skills.
• Ability to remain calm under pressure.
• Previous customer service experience is preferred, but not required.

Responsibilities

• Answer inquiries and provide information to guests.
• Assist with reservations and bookings.
• Resolve guest complaints and ensure guest satisfaction.

Skills

Communication skills

Calm under pressure

Job description

Cruise Line Customer Service Representative

We are hiring a friendly and customer-focused Customer Service Representative for our cruise line based in Ar-Ruwais. As a representative, you will be responsible for providing exceptional service to our guests throughout their journey. Your duties will include answering inquiries, assisting with reservations and bookings, resolving complaints, and ensuring guest satisfaction.

You must have excellent communication skills and the ability to remain calm under pressure. Previous customer service experience is preferred, but not required.

This is a full-time position with a salary of 1800$ per month. Fluency in English is required, and proficiency in other languages is a plus. Preference will be given to candidates of Indian or Canadian nationality, but all nationalities are welcome to apply.

So if you are passionate about delivering top-notch customer service and enjoy working in a dynamic team environment, we would love to hear from you!

This job has no reviews yet. You can be the first!