Cruise Line Customer Service Representative

Work corp; Al Rayyan; On-site; QAR 59,000 - 71,000; Full time

Job summary

Work corp in Al-Rayyan is seeking a Cruise Line Customer Service Representative to provide exceptional guest support for our cruise line. You will answer inquiries, resolve issues, and assist with bookings and reservations.

The role requires fluent Malayalam and a solid understanding of Malayalee culture. Prior customer service or hospitality experience is preferred. This is a full-time position with a salary of 1600$ per month.

Qualifications

• Fluent Malayalam is required or strongly preferred.

Responsibilities

• Answer inquiries from guests and resolve their issues.
• Handle guest complaints professionally and promptly.
• Assist guests with bookings and reservations for cruises.

Skills

Fluent Malayalam

Job description

Cruise Line Customer Service Representative

As a Customer Service Representative for our cruise line in Al-Rayyan, you will be responsible for providing exceptional service to our guests from the Malayalee community. Your main duties will include answering inquiries, resolving complaints, and assisting with bookings and reservations.

You must be fluent in Malayalam and have a strong understanding of the culture and customs of the Malayalee community. A background in customer service or hospitality is preferred.

This is a full-time position with a salary of 1600$ per month.