Cruise Line Customer Service Representative

ClericaPoint; Al Ruwais; On-site; QAR 37,000 - 44,000; Full time

Job summary

ClericaPoint, a cruise line operating in Ar-Ruwais, seeks a Customer Service Representative to deliver outstanding support to guests aboard our ships. You will handle inquiries, resolve issues, and uphold a high standard of guest satisfaction in a dynamic cruise environment.

Ideal candidates are fluent in Urdu or Punjabi with excellent communication skills and a keen eye for detail. Prior customer service experience is preferred, and the role requires a positive, team-oriented attitude in a

Qualifications

• Fluency in Urdu or Punjabi.
• Excellent communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional service and support to cruise guests.
• Address inquiries and resolve issues that arise during the cruise experience.
• Maintain a positive and professional demeanor with guests at all times.

Skills

Urdu fluency

Punjabi fluency

Job description

Are you a customer service superstar with a passion for the cruise industry Look no further Our cruise line company in Ar-Ruwais is seeking a highly motivated and friendly Customer Service Representative to join our team Your main responsibility will be providing exceptional service and support to our valued guests addressing inquiries and resolving any issues that may arise during their cruise experience The ideal candidate must be fluent in Urdu or Punjabi and have excellent communication skills A positive attitude strong attention to detail and ability to work in a fast-paced environment are essential Previous customer service experience is preferred

Salary starts at 1000$ per month