Cruise Line Customer Service Representative

SkyCrew; Al Khor; On-site; QAR 38,000 - 51,000; Full time

Job summary

SkyCrew in Qatar's Al Khor is seeking a Cruise Line Customer Service Representative to deliver exceptional assistance to cruise line passengers. You will help with reservations, respond to inquiries, and resolve issues encountered during trips.

The role requires fluent English, a friendly, professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment. Salary is $1,100 per month and the position is based in Al Khor.

Qualifications

• Fluent in English with strong communication skills.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Friendly and professional demeanor to ensure passenger satisfaction.

Responsibilities

• Provide excellent customer service to cruise line passengers.
• Assist with booking reservations and answer inquiries.
• Resolve issues that arise during a passenger's trip.
• Handle payment transactions and maintain accurate records.

Skills

Customer service

Communication skills

Multitasking

Booking reservations

Job description

Cruise Line Customer Service Representative

As a Cruise Line Customer Service Representative you will be responsible for providing excellent customer service to cruise line passengers You will assist with booking reservations answering inquiries and resolving any issues that may arise during a passengers trip Additionally you will handle payment transactions and maintain accurate records of bookings and payments To excel in this role you must have strong communication skills and be able to handle multiple tasks efficiently A friendly and professional demeanor is also essential to ensure passenger satisfaction This position is based in Al-Khor and is open to Indian nationals who are fluent in English The salary for this position is $1100 per month