Cruise Line Customer Service Pro: Urdu/Punjabi Fluent

ClericaPoint; Al Ruwais; On-site; QAR 37,000 - 44,000; Full time

Job summary

ClericaPoint, a cruise line operating in Ar-Ruwais, seeks a Customer Service Representative to deliver outstanding support to guests aboard our ships. You will handle inquiries, resolve issues, and uphold a high standard of guest satisfaction in a dynamic cruise environment.

Ideal candidates are fluent in Urdu or Punjabi with excellent communication skills and a keen eye for detail. Prior customer service experience is preferred, and the role requires a positive, team-oriented attitude in a

Qualifications

• Fluency in Urdu or Punjabi.
• Excellent communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional service and support to cruise guests.
• Address inquiries and resolve issues that arise during the cruise experience.
• Maintain a positive and professional demeanor with guests at all times.

Skills

Urdu fluency

Punjabi fluency

Job description

ClericaPoint, a cruise line operating in Ar-Ruwais, seeks a Customer Service Representative to deliver outstanding support to guests aboard our ships. You will handle inquiries, resolve issues, and uphold a high standard of guest satisfaction in a dynamic cruise environment.

Ideal candidates are fluent in Urdu or Punjabi with excellent communication skills and a keen eye for detail. Prior customer service experience is preferred, and the role requires a positive, team-oriented attitude in a