Business Development / Account Manager – ICT & Outsourcing Solutions

Qatar Living; Doha; On-site; QAR 150,000 - 210,000; Full time

Benefits offered by this job

Annual Flight Ticket

End of Service Benefits

Paid Sick Leave

Job summary

Cartafella Analytics Consultancy and Solutions in Doha seeks a proactive Business Development / Account Manager to grow revenue by acquiring new clients and expanding existing accounts. You will manage relationships with customers, partners and vendors, and drive consultative selling across ICT and outsourcing services.

The role focuses on diverse portfolios including cybersecurity, cloud, managed services and IT infrastructure, with on-site delivery and cross-functional coordination.

Qualifications

• Bachelor's degree in Business Administration, Marketing, IT or related field.
• 3–5 years of experience in business development, account management or B2B sales within ICT, cybersecurity, cloud, system integration, managed services or outsourcing.
• Existing network within Qatar's corporate and government sectors is advantageous.
• Valid Qatar Driving License preferred and candidate must be available in Qatar.

Responsibilities

• Develop and execute business development and account management strategies aligned with company objectives.
• Identify, qualify, and secure new business opportunities across corporate and government sectors.
• Promote the company's portfolio including cybersecurity, cloud, AI, managed services, software, IT infra, digital transformation, and outsourcing services.
• Build and maintain strong relationships with customers, channel partners and vendors to drive growth.
• Manage the complete sales cycle from lead generation to closure, invoicing, and collections.
• Prepare sales forecasts, pipeline reports, and market intelligence for planning.

Skills

Business Development

Account Management

B2B Sales

Client Relationship Management

Negotiation

Sales Forecasting

Education

Bachelor's degree

Tools

CRM software

Job description

Business Development / Account Manager – ICT & Outsourcing SolutionsCartafella Analytics Consultancy and SolutionsInformation Technology & Services# Business Development / Account Manager – ICT & Outsourcing SolutionsDoha, QatarManagerEnglishFull-TimeOn-Site3 days agoRequired SkillsBusiness DevelopmentBusiness Intelligence ToolsBusiness Plan DevelopmentSales TechniquesClient ManagementCustomer Due Diligence (CDD)Customer Experience ManagementCustomer ProfilingCustomer Relationship ManagementCustomer Retention AnalyticsCustomer Segmentation ToolsCustomer Service OrientationJob Details* Applicant location: within Qatar* Education: Bachelor's Degree* Visa Status: Qatar Company Visa (With NOC)* Number of Hires: 1* Industry: Information Technology & Services* Function: Business DevelopmentJob Description**Position Summary**The Business Development / Account Manager is responsible for driving revenue growth by developing new business, managing strategic customer and vendor relationships, and expanding the company's portfolio of ICT solutions and IT & Non-IT outsourcing services. The role focuses on acquiring new clients, growing existing accounts, and delivering sustainable business through consultative solution selling.**Key Responsibilities*** + Develop and execute business development and account management strategies aligned with company objectives. + Identify, qualify, and secure new business opportunities across corporate and government sectors. + Promote the company's portfolio, including cybersecurity, cloud, AI, managed services, software solutions, IT infrastructure, digital transformation, and IT & Non-IT outsourcing services. + Build and maintain strong relationships with customers, channel partners, and technology vendors to drive business growth. + Manage the complete sales cycle, including lead generation, client meetings, solution presentations, proposals, negotiations, contract closure, delivery coordination, invoicing, and collections. + Prepare sales forecasts, pipeline reports, and market intelligence to support business planning. + Monitor market trends, customer requirements, and competitor activities to identify new opportunities. + Collaborate with technical, operations, recruitment, finance, and vendor teams to ensure successful project delivery and customer satisfaction. + Maintain accurate CRM records and ensure compliance with company and vendor partnership requirements. + Achieve assigned sales, profitability, and customer retention targets.**Qualifications*** + Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. + 3–5 years of experience in business development, account management, or B2B sales within ICT, cybersecurity, cloud, system integration, managed services, or outsourcing. + Existing network within Qatar's corporate and government sectors is an advantage. + Valid Qatar Driving License preferred & candidate must be available in Qatar.**Core Competencies*** + Business Development & Account Management + B2B Solution Selling + Client & Partner Relationship Management + Negotiation & Commercial Acumen + Sales Forecasting & Pipeline Management + Communication & Presentation Skills + Strategic Thinking + Customer Focus + Team Collaboration + Results Orientation**Key Performance Indicators (KPIs)*** + Achievement of sales and profitability targets. + New customer acquisition and revenue growth. + Pipeline development and conversion rate. + Customer retention and account expansion. + Proposal-to-contract conversion ratio. + Collection performance. + Accuracy of sales forecasting and CRM updates. + Customer satisfaction and vendor compliance.Employment BenefitsAnnual Flight TicketEnd of Service BenefitsPaid Sick LeaveFor jobseekersUnlock Quick Apply for this jobCreate your Jobseeker profile in just a few minutes to use Quick Apply, get matched to the best jobs, and keep all your applications in one smart dashboard.