Assistant IT Manager – Hotel Tech & Operations

Kimpton; Qatar; On-site; QAR 90,000 - 135,000; Full time

Job summary

IHG's voco Doha Central is seeking an Assistant Information Technology Manager to lead daily IT operations, support pre-opening activities, and ensure secure, reliable technology for hotel guests and staff.

You will manage networks, servers, cybersecurity, and IT services while collaborating with departments to optimise systems and guest experiences in a fast-paced hospitality environment.

Qualifications

• Bachelor's Degree or Diploma in Information Technology, Computer Science, or related field.
• Minimum 4 years of IT experience, including supervisory or specialist role.
• Knowledge of networking, server administration, cybersecurity, and IT support services.
• Experience with hotel systems such as PMS, POS, and hospitality applications is advantageous.
• Strong troubleshooting, analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee day-to-day operation of hotel technology systems, networks, hardware, and software.
• Assist with pre-opening setup, installation, testing, and commissioning of IT infrastructure.
• Provide technical support and troubleshooting for hotel colleagues and departments.
• Monitor system performance and minimize downtime across hotel operations.
• Support cybersecurity, data protection, and compliance with IT policies.
• Manage user accounts, system access, and IT asset inventories.
• Coordinate with vendors for system upgrades and maintenance.
• Support hotel systems including PMS, POS, IPTV, telephony, Wi‑Fi and back-office apps.
• Maintain accurate IT documentation and backup procedures.

Skills

Networking

Server administration

Cybersecurity

IT support services

Troubleshooting

Communication

Interpersonal skills

Multitasking

Proactive service

Education

Bachelor's Degree or Diploma in IT

Tools

PMS

POS

IPTV

Wi-Fi

Job description

IHG's voco Doha Central is seeking an Assistant Information Technology Manager to lead daily IT operations, support pre-opening activities, and ensure secure, reliable technology for hotel guests and staff.

You will manage networks, servers, cybersecurity, and IT services while collaborating with departments to optimise systems and guest experiences in a fast-paced hospitality environment.