Hospitality IT Specialist – Pre-Opening Tech Partner

InterContinental Hotels Group; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

InterContinental Hotels Group envisions an Information Technology Specialist to keep our hospitality tech running smoothly in a pre-opening voco Doha Central. You will install, maintain, and troubleshoot IT systems, ensuring reliable guest experiences and seamless operations across hotel technology.

Join a dynamic team focused on proactive service, cybersecurity compliance, and effective vendor coordination while contributing to transformative pre-opening projects and ongoing IT support for

Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Previous experience in IT support, helpdesk, or systems administration, preferably within hospitality.
• Knowledge of computer hardware, software, networking, and troubleshooting techniques.
• Familiarity with hospitality systems such as PMS and POS is an advantage.
• Strong analytical and problem-solving abilities.

Responsibilities

• Providing first-line technical support for hardware, software, network, and system-related issues.
• Assisting with the setup, configuration, and maintenance of hotel IT infrastructure and equipment.
• Supporting hotel systems including PMS, POS, Wi-Fi, IPTV, telephony, and back-office applications.
• Monitoring system performance and resolving technical issues in a timely manner.
• Maintaining user accounts, access permissions, and IT asset inventories.
• Assisting with system backups, software updates, and security procedures.
• Coordinating with vendors and service providers for equipment maintenance and support.
• Ensuring compliance with IHG technology standards, policies, and cybersecurity requirements.
• Maintaining accurate records of support requests, system configurations, and IT documentation.
• Supporting pre-opening technology projects and system implementations.

Skills

Technical support

Troubleshooting

IT hardware

Networking

Education

Bachelor's Degree in IT/CS

Tools

PMS

POS

Job description

InterContinental Hotels Group envisions an Information Technology Specialist to keep our hospitality tech running smoothly in a pre-opening voco Doha Central. You will install, maintain, and troubleshoot IT systems, ensuring reliable guest experiences and seamless operations across hotel technology.

Join a dynamic team focused on proactive service, cybersecurity compliance, and effective vendor coordination while contributing to transformative pre-opening projects and ongoing IT support for